Great ship ,but personnel steals !!!!!!

Norwegian Prima Cruise Review to Europe - Northern Europe

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.3 out of 5
Norwegian Prima

10 Night Northern Europe: Iceland & Norway (Reykjavik To Southampton)

Sail date: June 15, 2023

Ship: Norwegian Prima

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Just wanted to share with everyone that my trip was absolutely perfect until on the last night before our arrival to a final destination mine and my husband stuff was stolen from our bags . We were stying in Haven vip suites and this happened . I am so disgusted by this whole incident that my whole overall trip which was wonderful got ruined completely. We believed that our butler and the cleaning person were involved in this scheme . So disappointed, we filed multiple claims and awaiting for some sort of resolution . So for everyone who stying in the Haven and will be planning on stying beware!!!!! The working personal can steal your expensive stuff and they will do it on the last night of you journey !!!! Check u items and make sure nobody takes it away from u !!!!

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Service and Staff

1 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Check u items before u depart lock the bags when they been taking down before arrival . The stuff steals !!!

Ports of call

Reykjavik, Iceland

4 out of 5

Akureyri, Iceland

4 out of 5

Alesund, Norway

4 out of 5

Olden, Norway

4 out of 5

Bergen, Norway

4 out of 5

Amsterdam, Netherlands

4 out of 5

Zeebrugge (Bruges), Belgium

4 out of 5

Southampton (London), England

1 out of 5

Disembarkation

1 out of 5
Was this review helpful? 5

8 Comments

RamblingWaves    1 year ago

Best advice I could give don't bring valuables. If you do carry on and carry off.

Gwbigdog    1 year ago

Thanks for sharing

Jojojaka    1 year ago

This is so hard to believe! The staff works very hard to get a position in The Haven . Especially butler status. I can’t believe they would jeopardize this. I was in The Haven on Prima in May. The staff was amazing.

javawoody    1 year ago

That’s terrible

cruisent    1 year ago

That's messed up and I hope they're fired if it's proven they stole from your cabin. In the future always lock valuables in the safe.

cruising2004    1 year ago

Sorry this happened, hope you have a resolution soon.

NIKKI7484    1 year ago

That's just terrible. Thank you for still sharing.

AuntPinkie    1 year ago

Appreciate your detailed summary. Sorry you had this happen.

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