Norwegian Pearl Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Beautiful scenery, horrible service

Sail Date: May 17, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

I have been on plenty of cruises but this was my first with Norweigan. I would highly recommend everyone visit Alaska I would just tell me to pick a different cruise line. The service was terrible, the boat was dirty, the food was cafeteria taste equivalent, and the entertainment was definitely lacking.

It seemed everything worth anything on the boat cost extra. The restaurants had very inconvenient and varying hours which made you end up at the buffet for every meal.  Their has been a virus outbreak on cruise lines lately so they make you use antibacterial soap every time you enter the food areas and wont let you get your own food.

Most of the decent activities on the boat you had to pay additionally for and there were only two shows a day(the same show played after two different times) and they were evening and night.  They were ok but nothing to write home about. Other than the shows the musical entertainment was ok, but pretty much the same people playing the same songs at the same places each night.

I am highly disappointed on the service of NCL, I had heard great things and I normally cruise Carnival so I was expecting better than I was used to and it seemed worse. I will definitely never cruise with them again.

Ship Quality
Dirty, bumpy, and poorly designed.
Food and Dining
The sushi was good but you had to pay extra, dining hours sucked for the main rooms, and the buffet was exactly that cafeteria style food.
Cabin / Stateroom
Very small and the couch seemed disgusting.
Service and Staff
Everyone on the boat acted like you were inconveniencing them by asking them to do their job.
Not enough things to do that were not extra cost.
Onboard Activities
Nothing really but bingo and you had to pay.
Destinations and Excursions
But this has nothing to do with the people on board.
Juneau, Alaska
AMAZING! Beautiful views and great people!
Skagway, Alaska
The train was nice but nothing really to do other than that.
Cruise Glacier Bay
Must do! Watching the glaciers break and crash is very cool.
Ketchikan, Alaska
Nothing to do and not that big or cute of a city.
Victoria, British Columbia
Cute city but not much to do for a whole port.


Don't cruise with Norwegian.

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