A little disappointing

Norwegian Pearl Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review
7 Night Alaska & Glacier Bay (Seattle Roundtrip)
Sail Date: August 18, 2013
Ship: Norwegian Pearl
Cabin Type: Suite
Cabin Number: 11594
Traveled As: Family (young children)
Reviewed: 4 years ago
I have cruised with Norwegian many times and like the freestyle concept. On this cruise, however, it seemed like an excuse not to invest in the services that come with the base price. The food was absolutely terrible in the buffet and the dining rooms. Some of the specialty restaurants were better but others were pretty bad as well. The service was fair but we had only one really good interaction with a crew member...a waiter in the Italian restaurant who provided excellent service. Otherwise, the staff members we meet were efficient and reasonably helpful but seemed bored our disinterested. And in a couple of cases the service was dreadful. We waited over an hour for a lunch that was inedible and when we complained to the waitress, she just have us a blank look. After some 20 plus cruises, this was the first one where we just didn't feel special.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Get up early on the glacier bay visit...if you don't have a balcony room you want to get on deck ahead of the crowds.

5 out of 5
3 out of 5
Not much here, honestly.
5 out of 5
Near history, take the train!
5 out of 5
The native village is painfully contrived but the totems are interesting and the lumberjack show is fun if silly.
5 out of 5
Butchart fireworks are spectacular but this poker stop its both too short and starts too late.
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