14 Night Caribbean (Miami Roundtrip) Sail Date: January 06, 2008 Ship: Norwegian Pearl Cabin Type: Balcony Traveled As: Couple Reviewed: 10 years ago
Ship it self was very nice and new. Our room was large w/a balcony.
Food and Dining
1 out of 5
Regular restaurants did not have a large choice. If you wanted to eat w/others there usually was no one unless you came ithe them. Other ships tried to put people together. Most paying restaurants were good but did not feel you should pay extra after you already paid for the trip.The buffet needs trays to carry you drink and food or staff should bring your drink to the table for you. No drink cart going around in buffet area. Very bad. People could and did drop there drinks which other people could slip on and have an accident. No service by employees!
3 out of 5
On 14 day cruise entertainment was repeated which we did not know before booking cruise. Time of entertainment was good.
Service and Staff
1 out of 5
Staff was mostly very bad. Made us feel that they did not want to be there but were only doing a job for the pay.Had to ask for everything.
Pros: SUNSHINE! Perfect weather. Gopod shows except when you take 14 day cruise they repeat all the 5 day shows on the 9 day cruise.Room was also great.
Cons: The help needed more training. 99% made you feel like they were doing a job rather then trying to help and be nice.Because it was dine a round, you had trouble finding people to eat with unless you would rather eat alone.Not a lot of food choices when you did not pay for extra retaurants.
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