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Poor service

Norwegian Joy Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

2.9 out of 5
Verified Review
Norwegian Joy

7 Night Western Caribbean (Miami Roundtrip)

Sail date: December 23, 2023

Ship: Norwegian Joy

Cabin type: Inside

Cabin number: 13667

Traveled as: Family (older children)

Reviewed: 10 months ago

Review summary

Poor service overall. Food was good if they could get it hot and correct. Excursions were not as advertised. Onboard activities were poor with long lines and broken equipment.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5
Poor service

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
Cabin was small but clean. Lacking storage space

Ports of call

Miami, Florida

2 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5

Harvest Caye, Belize

1 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

5 out of 5
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4 Comments

Gwbigdog     10 months ago

Oops sorry 😞 thanks
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Niavlys     10 months ago

Thank you for sharing
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javawoody     10 months ago

Appreciate the write up
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cruising2004     10 months ago

Sorry this cruise was not up to par.
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