Poor dinning service each sit down meal took up to 3 hours and it was the worst disembarkment ever they called one zone after an other didn’t event let one zone clear before the next was called and called another hours before we got off the ship.

Item: Norwegian Joy
Rating: 3.4
Author: deb538

Norwegian Joy Cruise Review to Caribbean - Western

deb538

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 14

Overall rating:

3.4 out of 5

Verified Review

7 Night Caribbean: Harvest Caye Cozumel & Roatan (Miami Roundtrip)

Sail date: March 25, 2023

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 8136

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

This was actually the worst cruise I’ve been on in years

Embarkation

1 out of 5

We had scheduled to get on the ship at 11:00 we didn’t get on until almost 3:00 very disorganized we asked if they were short staffed an they told us they were fully staffed

Ship experiences

Food and Dining

2 out of 5

The only area that we could get in and out was the buffet

Onboard Activities

2 out of 5

Pools were so over crowded you could not get a chair unless you got up very early and I was very excited to return to Norwegian we had just cruised Norwegian in Nov. and enjoyed it very much I can’t tell you what happened on this ship?

Entertainment

4 out of 5

The entertainment was good

Service and Staff

3 out of 5

I believe it was miss management because we were told they were fully staffed

Ship Quality

5 out of 5

The design and cleanliness were good

Cabin / Stateroom

5 out of 5

All good