Not very happy!

Norwegian Joy Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 88

Overall rating:

3.8 out of 5
Verified Review
Norwegian Joy

7 Night Caribbean: Harvest Caye Cozumel & Roatan (Miami Roundtrip)

Sail date: March 25, 2023

Ship: Norwegian Joy

Cabin type: Inside

Cabin number: 11613

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Too many people on ship and not enough to do/nor enough seating in the clubs or main areas, the theater can not hold alot to watch the enterainment

Embarkation

1 out of 5
We had 10:30-11:00 check-in time, we had to sit and wait in chairs until after 12:00 because the rooms weren't all cleaned, in which is fine but give later check-in times if we can't get on the ship to eat lunch.

Ship experiences

Food and Dining

5 out of 5
They were all very good!

Onboard Activities

3 out of 5
Pools were nice but the adult pool was filled with younger children

Entertainment

5 out of 5
The two shows were great! We had to sneak in because you have to pre-order ahead of time, we did not realize you order before you leave the house, one person booked both shows two times, openings did not come up on the ship, we were able to get in and sit where we're not suppose to lol

Service and Staff

3 out of 5
Very good except for one day I was in the shower (good thing I had a towel on) the steward was starting to make the bed (he was so shocked I was in there) I guess he couldn't hear the water running. Otherwise our room didn't get made up until almost dinner time, I guess they're short handed!

Ship Quality

4 out of 5
Very clean and kept up

Cabin / Stateroom

4 out of 5
On the days we could get clean towels or washcloths it was good, he said clean items were short handed due to them not being washed yet.

Ports of call

Miami, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Harvest Caye, Belize

4 out of 5

Belize City, Belize

3 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

1 out of 5
Getting off the ship took 1 1/2 hours in line :( and we carried our luggage out with us for our 11:30 departure from airport. We lined up at 7:45am, it was a nitemare! Have cruised 7 times and never ran into this. A big problem was we were called first to carry off luggage, okay but then to call the next group soon after so they in turn cut alot of us off!
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9 Comments

4tanya    1 year ago

Using your do not disturb sign on outside of your door while showering would have prevented this.

theonholdguy    1 year ago

Sounds like a lot of things didn’t go well

theonholdguy    1 year ago

So sorry to hear that

javawoody    1 year ago

Appreciate the comment

Gwbigdog    1 year ago

Thanks for sharing your cruise

hollysmomtravel    1 year ago

My money is the delay has nothing to do with rooms not being ready. Last Norwegian cruise I took at spring break, some one ran up quite a tab and was not settling up. They would not release anyone to leave until the partiers settled their bill

Donducky    1 year ago

Thanks for the information. It's unfortunate the disembarkation was disorganized.

cruising2004    1 year ago

Thank you for sharing your experience.

AuntPinkie    1 year ago

Appreciate your detailed feedback. Spring Break is usually more crowded than other times. Sorry you were disappointed.

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