It was fine.

Norwegian Joy Cruise Review

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 22

Overall rating:

4.6 out of 5
Norwegian Joy

12 Night Panama Canal Partial Transit (Miami Roundtrip)

Sail date: February 02, 2020

Ship: Norwegian Joy

Traveled as: Couple

Reviewed: 1 year ago

Review summary

While we had a great time and enjoyed most of our cruise (I think your cruise is what you make it) I think we would go with Royal Caribbean next time. We just like the service we receive from them better. But we also like having the same waiter every time, so if you like the freestyle dining Norwegian might be for you.


1 out of 5
We arrived at 11:00 for 12:00 boarding time. Finally boarded at 2:00. People were still leaving ths ship at 11:30 from prior cruise.

Ship experiences

Food and Dining

4 out of 5
We tried Savor, Taste, and the Manhattan. After two horrible experiences in Taste and Savor, of waiting over 2 hours we complained and then went to the Manhattan. We were served by Alfredo and his helper Erick. Were it not for these two I think our entire cruise would have been a 1 star. We requested them each night after and they were great! We filled out hero cards and gave compliments to supervisor as well as extra tips to both.

Le Bistro French Restaurant

5 out of 5

I have to give this a 5 star. I'm not crazy about French food but my wife loved it. I got the chicken it was good. Waiter was out of this world attentive. If you like French food go here.

Onboard Activities

5 out of 5
Entertainment was great, the Beatles tribute band was amazing, games were fun, slides were fun but I couldn't get my wedding ring off to do the drop one. Didn't do the go carts.


5 out of 5
Footloose was great! Elements sounded cool but the guy in front of me was very tall, no big deal I'll just look around his head, except EVERY 2 SECONDS he would move his head from one side to the other. I finally took a nap. Lol. If you're tall please hold your head still! Lol

Service and Staff

5 out of 5
Ship steward was great, asked once for ice and got it every day after. He was like a ninja, we would leave for half an hour and the room was made up. Again, in the Manhattan ask for Alfredo as your server, you will not regret it!

Ship Quality

5 out of 5
Never saw a mess, everywhere you looked someone was cleaning.

Cabin / Stateroom

5 out of 5
We got an inside cabin as we don't spend much time in there. It suited us fine.

Ports of call

Puerto Limon, Costa Rica

5 out of 5
Had a great time shopping and went on a river excursion. We saw lots of birds, a couple sloths and a crocodile.

Panama Canal (Cruise Into Canal)

5 out of 5

Colon, Panama

2 out of 5
Not a safe port, taxi driver was shot while we were there. We never left the secured port area and spent the rest of the 12 hours on the ship.

Cartagena, Colombia

4 out of 5
Nice place, beautiful animal sanctuary just off the ship, but we went to the old town and couldn't move without someone in our face trying to sell something. That drives me nuts, but I'd you don't mind it is a nice place.

Oranjestad, Aruba

5 out of 5

Kralendijk, Bonaire

5 out of 5

Willemstad, Curacao

5 out of 5

Miami, Florida

4 out of 5
We made the mistake of booking superbowl Sunday. Way too many people and way too expensive hotels. It was our fault for not checking.


5 out of 5
It was fine.
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