My Mexican Riviera Cruise on The Norwegian Joy

Norwegian Joy Cruise Review

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 25

Overall rating:

4 out of 5
Norwegian Joy

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: December 15, 2019

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 14258

Traveled as: Couple

Reviewed: 2 years ago

Review summary

I really enjoyed myself. Embarkation and disembarkation was fast, our Stateroom and attendant were great, the food was good, (breakfast and Q were my favorites). I loved the Observation Lounge, where I spent a lot of time! I would definitely do this cruise again. I found that there were a lot of rude passengers on this cruise, but I kept my distance and enjoyed my trip.


4 out of 5
Embarkation was a breeze...was on the ship in less than an hour!

Ship experiences

Food and Dining

4 out of 5
Keep in mind that this is my opinion. One should experience the Joy in order to form his/her own opinion. We didn’t eat in the main dining room, however, we did do 3 specialty restaurants. We ate at Teppanyaki...very entertaining, the food was excellent...Benjamin was our cook...he was awesome. We also dined at Ocean Blue, a seafood restaurant, (there’s a long pants policy for guys, but not for ladies, we can wear what we want whoop-whoop!). The food was ok...just ok, however the atmosphere was very nice and the customer service was great, Cedric was our waiter, he was wonderful and funny! We also fined at Q Texas Smokehouse, my personal favorite. I tried everything...the pork ribs were awesome!

Onboard Activities

4 out of 5
I reserved a spot to drive the cars on the Speedway, but was unable to because my hair wouldn’t allow the helmet to fit. The Speedway was awesome though. The pool was extremely small considering the number of passengers the ship holds. While everyone on the ship wouldn’t be in the pool at the same time, the pool was still extremely small. I enjoyed the DJ tremendously on the pool deck...shout out to DJ Leroy! My husband used the fitness center, I went’s small and crowded...except on port days.

Service and Staff

5 out of 5
Jonel was our Stateroom Steward, he was awesome! We didn’t have a care in the world because Jonel was on point! Sadly Jonel took ill and we were unable to see him our last night and disembarkation day. I always leave our Stateroom Steward a gift bag so I had to give it to his Supervisor to give to him. I wasn’t able to get a pic of Jonel.

Ship Quality

4 out of 5
Impeccable! There was staff cleaning all the time. There were staff members standing at every entrance of every eating establishment ensuring that everyone washed their hands or used hand sanitizer. We were also advised not to shake hands with others.

Cabin / Stateroom

4 out of 5

Ship tip

Definitely check out the Observation Lounge, I enjoyed it...there were two cool days, the Observation Lounge offers comfortable seating at the front of the ship where passengers can look out of the huge windows at the ocean. We still had the day light of the outside but the warmth and comfort of being inside.

Ports of call

San Pedro (Los Angeles), California

3 out of 5
We found pretty good pizza here.

Mazatlan, Mexico

4 out of 5
We enjoyed Mazatlan. We were on our own...we bought aged 8 years Tequila. I’m not a drinker, but it was smooth with no burn or after taste. We purchased it for our bar at home.

Cabo San Lucas, Mexico

4 out of 5
I enjoyed Cabo San Lucas...we went to Cabo Wabbo and did some shopping. I had great Mango Margaritas...2 for 1

Puerto Vallarta, Mexico

4 out of 5
We enjoyed Puerto Vallarta as well. Here I purchased PASSION FRUIT tequila which is delicious!! I don’t drink liquor, however I drink SWEET wine. This passion fruit tequila is awesome!


3 out of 5
For the number of passengers that was on the ship, disembarkation was not bad at all. We spotted or luggage immediately, got in line and got out in under an hour...easy breezy.

Traveler Photos

DONE!...Those Mango margaritas were very good! BOGO Mango Margaritas...Cabo Wabbo Balcony Stateroom Texas Roadhouse - warm brownie w/chocolate sauce Q Texas Roadhouse - Banana Pudding Q Texas Roadhouse - Entrance 6th floor Q Texas Roadhouse
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