Don’t Book Through United

Item: Norwegian Joy
Rating: 3.7
Author: amydavis775071

Norwegian Joy Cruise Review to Alaska - Inside Passage

amydavis775071

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 43

Overall rating:

3.7 out of 5

Verified Review

7 Night Alaska With Inside Passage (Seattle Roundtrip)

Sail date: June 01, 2019

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 13120

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

Alaska was amazing and everyone on the ship was great and nice. The issues were with the website, app, WiFi, etc. we felt like we were being charged extra for everything and not given the full story about what charges there would be. Just be warned. For example we upgraded our WiFi with the understanding the promotional credit we got would be used toward the few. That wasn’t true. Also our friends who booked direct through Norwegian were treated so much better and got s better price than us (who booked through United)

Embarkation

1 out of 5

The embarkation was fine. I found out I was separated from my traveling party once on board and given a room in a location that was not where I originally booked.

Ship experiences

Food and Dining

4 out of 5

Good was great. Buffet was a mad house to stay away if you don’t like crowds. Specialty dining was amazing.

Onboard Activities

3 out of 5

Nickel and dimes for EVERYTHING. Even shows were a charge.

Entertainment

3 out of 5

Again- we were charged extra for everything. I wonder about their policies

Children's Programs

3 out of 5

My friends kid was pushed up against a wall by another kid and nothing was done

Service and Staff

5 out of 5

Waiters and room stewards were amazing!

Ship Quality

4 out of 5

Great ship!

Cabin / Stateroom

3 out of 5

It was great but not where it was supposed to be. I booked mod ship.

Ship tip

Get the drink and specialty dining package!

Thumbs up

Ports of call

Seattle, Washington

3 out of 5

Ketchikan, Alaska

4 out of 5

Juneau, Alaska

4 out of 5

SCENIC GLACIER CRUISING

4 out of 5

This is the reason why a balcony is important. It was amazing!!

Thumbs Up 4

Skagway, Alaska

4 out of 5

Victoria, British Columbia

4 out of 5

Disembarkation

3 out of 5

3 Comments

Cruisergirl2 5 years ago

Footloose and Elements are free. There is a cost for Wine Lovers but I don't know the amount. Anyone out there who knows the cost.

Thumbs Up 0

Flag

ajoker31 5 years ago

The only show that I know of that is an up charge is the wine lovers comedy show. Too bad you were treated differently. That doesn’t sound to good of Norwegian.

Thumbs Up 0

Flag

julslea 5 years ago

What shows were an up charge? I know Wine Lovers is but I thought Footloose and Elements were free.

Thumbs Up 1

Flag

Other reviews of this sailing

Amazing Alaska correct date 6/8/19

Enjoyed my trip to Alaska

Excellent Alaskan Experience