Spring Alaska adventure
Norwegian Joy Cruise Review to Alaska - Inside Passage
7 Night Alaska With Inside Passage (Seattle Roundtrip)
Sail date: May 11, 2019
Ship: Norwegian Joy
Cabin type: Balcony
Cabin number: 13310
Traveled as: Family (older children)
Reviewed: 5 years ago
Review summary
Overall the cruise was enjoyable. The ship was laid out very well. Clean, nice decor, and even 2 Starbucks!! The food was pretty good across the board. But if you want the best experience the premium dining was great but was booked almost solid from the beginning. The cruise line had been running a promo where you got free premium dining and I think they over promoted that one cause it was jammed up when on board. The accommodations for Disabled guests sucks. If you want a room that can hold scooters wheelchairs (as they cannot be left in the halls or common areas) you have to book WAYYYYY in advance, and the rooms are usually the higher cost ones which isn’t fair for those who need it but can’t afford those rooms. We had a balcony room and there is NO way anything besides a cane or a folded up walker was going to fit in there and even that was a challenge.. not ok. As for the elevators, Norwegian needs to take note that their decision to board people in ports via deck 5 and deck 4 is CRAP! the people with scooters and wheelchairs were directed to deck 4 while the bulk of everyone else went via deck 5. Well guess what happens when the elevators all stop at deck 5, and fill up? They head back up and everyone on deck 4 sits and rots FOREVER.. my parents are disabled and cannot go up the stairs. We waited for over 30 minutes to try and get an elevator. No one was policing them, helping assist disabled guests, it was a free for all with the occasional one that would come to deck 4, everyone that was physically more able would crowd it and stuff it full. NOT ok.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Big ship. Lots to see. Laid out very well. However the hot tubs are lukewarm and it’s absolutely insane that they close at 10:00pm.
Ports of call
Icy Strait Point (Hoonah), Alaska