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old ship, bad food, but beautiful itinerary

Norwegian Jewel Cruise Review to Mexico

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 14

Overall rating:

2.4 out of 5
Verified Review
Norwegian Jewel

7 Night Mexican Riviera (San Diego Roundtrip)

Sail date: January 07, 2023

Ship: Norwegian Jewel

Cabin type: Oceanview

Cabin number: 5000

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

ship really old and outdated: nothing to do during 30 hours of sailing; food was terrible and always the same at buffet or restaurants with a limited drink selection; nothing special about special dining; kid's club with very limited hours is a deal breaker

Embarkation

1 out of 5
improvised warehouse without any resources for my family wait two long hours

Ship experiences

Food and Dining

1 out of 5
food quality was way below what we are used too

Onboard Activities

1 out of 5
old ship, nothing to do

Entertainment

3 out of 5
nice shows

Children's Programs

1 out of 5
super limited hours at Splash Academy really a deal breaker

Service and Staff

4 out of 5
most of the staff attentive and nice; a few rude exceptions dully noted

Ship Quality

1 out of 5
old ship, super outdated, shameful

Cabin / Stateroom

2 out of 5
old, outdated

Ports of call

San Diego, California

2 out of 5
we missed a lot of hours due to lengthy embarkation wait
Thumbs Up

Cabo San Lucas, Mexico

3 out of 5
tender took a long time
Thumbs Up

Puerto Vallarta, Mexico

4 out of 5
nice
Thumbs Up

Mazatlan, Mexico

4 out of 5
beautiful, need more time, half a day was not enough
Thumbs Up

Ensenada, Mexico

2 out of 5
nothing to see
Thumbs Up

Disembarkation

2 out of 5
we are kicked out of shop too early
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