Alaska on the Jewel; could have been better

Norwegian Jewel Cruise Review to Alaska - Gulf of Alaska

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall rating:

4.2 out of 5
Norwegian Jewel

7 Night Alaska Glacier Bay Northbound (Vancouver To Seward)

Sail date: July 15, 2019

Ship: Norwegian Jewel

Cabin type: Suite

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Alaska will be on our bucket list again but not on the Jewell. Need a slightly bigger ship and may go back to another line.

Embarkation

4 out of 5
fast uncomplicated

Ship experiences

Food and Dining

3 out of 5
Specialty restaurants were excellent . I found the food at the buffet to be cold and not very appetizing. The MDR food was good but nothing to right home about. The opening hours , 8 :00 AM of most food service, were late for a morning person. I was up around 5 or 6 in the morning and had to wait for a hot breakfast. Late night was not any better. However: food is not why we went to Alaska.

Le Bistro

5 out of 5

Not to be missed. The food was top notch, service was excellent, you are encouraged to relax and enjoy your meal. Best of all the dessert was out of this world

Onboard Activities

4 out of 5
Pools were small, hot tub not so hot.

Entertainment

5 out of 5
Shows were excellent and we did not have any trouble finding seats. Deal or no Deal was fun,I laughed so hard. All in all good entertainment

Service and Staff

4 out of 5
Room steward was one of the best. Sad that NCL is no longer doing towel animals. Waiters were helpful and were not upset with special requests, ie sugar free desserts. The only issue was the rude staff in customer service. When we had an issue with a transfer from the ship to the airport, which we no longer needed, the staff seemed upset that they had to explain that it was a nonrefundable item., which I was not aware of.

Ship Quality

4 out of 5
I love the fish that are on the carpet that appear to swim to the front of the ship. So helpful the first few days getting to lean the layout of the ship. The Jewell is a small ship and well planed out and clean. For Alaska it was just the right size.

Cabin / Stateroom

5 out of 5
Much larger then other mini suites we have been in. Our Room steward kept it spotless and was never intrusive. The bed was comfortable but the couch was hard and kept slipping when we set on it.

Ports of call

Cruise Inside Passage, Alaska

4 out of 5
Love having a balcony for cruising the inside passage

Ketchikan, Alaska

5 out of 5
Went halabit fishing and had a ball

Juneau, Alaska

4 out of 5
Small and friendly, Great food at the Twisted Fish. We just walked around and also took the Tram up the mountain and had some of the best blueberry pie.

Skagway, Alaska

3 out of 5
Again went fishing, this time for salmon, not an NCL sponsored excursion. We had done the train last time we were there

Cruise Glacier Bay

4 out of 5
What can one say. awe beautiful

Cruise Hubbard Glacier

5 out of 5
Wow not to be missed. This was the first time seeming Hubbard Glacier and we were speechless.

Disembarkation

5 out of 5
self disembarkation was wonderful, quick and easy.
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