all in all a disappointment

Norwegian Jewel Cruise Review to South Pacific - Australia

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

3.2 out of 5
Norwegian Jewel

12 Night Australia & New Zealand (Sydney Roundtrip)

Sail date: December 01, 2018

Ship: Norwegian Jewel

Cabin type: Balcony

Cabin number: 9500

Traveled as: Couple

Reviewed: 2 years ago

Review summary

This was our 7th cruise but likely the last with Norwegian. They did not respond to our complaints.


4 out of 5

Ship experiences

Food and Dining

2 out of 5
main dining room food was quite disappointing. I was given a drinking glass that had been used by a previous gust without being washed, it even had fruit juice in it and finger prints all over

Onboard Activities

2 out of 5


3 out of 5
generally okay entertainment

Service and Staff

2 out of 5
cabin stewardess did not always provide clean towels or tissues. We took them from carts in the corridor when we needed them.

Ship Quality

3 out of 5
The ship was in good condition and recently refurbished.

Cabin / Stateroom

3 out of 5

Ports of call

Sydney, Australia

4 out of 5

Auckland, New Zealand

4 out of 5

Tauranga, New Zealand

4 out of 5

Napier, New Zealand

5 out of 5

Wellington, New Zealand

4 out of 5

Akaroa, New Zealand

5 out of 5

Port Chalmers (Dunedin), New Zealand

5 out of 5

Cruise Dusky Sound

5 out of 5

Cruise Doubtful Sound

5 out of 5

Cruise Milford Sound

5 out of 5


3 out of 5
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