Terrible attitude of NCL. Ruined my dream vacation.

Norwegian Jewel Cruise Review to Alaska - Inside Passage
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1.1 out of 5
Norwegian Jewel

7 Night Alaska Sawyer Glacier (Seattle Roundtrip)

Sail Date: September 09, 2017

Ship: Norwegian Jewel

Traveled As: Family (young children)

Reviewed: 1 year ago

Review Summary

Disappointed terribly with NCL. I was provided wrong information by the company at the time of booking. I lost my money and my kids are very sad about missing a long awaited holiday. Never recommended Norwegian in the future!


1 out of 5
I booked this cruise to travel with my wife and 2 kids. I was provided wrong information at the time of booking and not allowed to board. We lost money as well had our dreams of a nice holiday were destroyed. We saw at least 3 other families apart from ourselves in the same predicament at the pier. Looks like this is a regular practice for NCL. I will share this with everyone I know and make everyone aware of their unethical practices.

Ship Experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ports Of Call

Seattle, Washington

1 out of 5

Ketchikan, Alaska

1 out of 5

Juneau, Alaska

1 out of 5

Skagway, Alaska

1 out of 5

Victoria, British Columbia

1 out of 5


5 out of 5
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