Terrible attitude of NCL. Ruined my dream vacation.

Norwegian Jewel Cruise Review to Alaska - Inside Passage

Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1.1 out of 5
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail Date: September 09, 2017
Ship: Norwegian Jewel
Traveled As: Family (young children)
Reviewed: 8 months ago

Disappointed terribly with NCL. I was provided wrong information by the company at the time of booking. I lost my money and my kids are very sad about missing a long awaited holiday. Never recommended Norwegian in the future!

1 out of 5
I booked this cruise to travel with my wife and 2 kids. I was provided wrong information at the time of booking and not allowed to board. We lost money as well had our dreams of a nice holiday were destroyed. We saw at least 3 other families apart from ourselves in the same predicament at the pier. Looks like this is a regular practice for NCL. I will share this with everyone I know and make everyone aware of their unethical practices.

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
1 out of 5
1 out of 5
1 out of 5
1 out of 5
5 out of 5
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