Declining food, service and entertainment

Norwegian Jewel Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

3 out of 5
Verified Review
Norwegian Jewel

14 Night Panama Canal Eastbound (Los Angeles To Miami)

Sail date: January 06, 2017

Ship: Norwegian Jewel

Cabin type: Oceanview

Cabin number: 5534

Traveled as: Couple

Reviewed: 7 years ago

Review summary

we have taken several cruises with Norwegian.  Unfortunately, we found that over the years the price of service keeps going up and the quality of food, entertainment and the service keeps going down.

Wifi has become a necessity in this day and world.  The computers are extremely slow on the ship and cost is very high.  There should not be any charge for this service.  At the most there should be a limit for this usage.

In the past we would go with Norwegian without checking other cruise liners but from our recent experience we would do a comparison with other cruise liners.

the best was the service in the state room and the restaurants. The waiters always gave a warm welcome and were very friendly.

Ship experiences

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Cabo San Lucas, Mexico

3 out of 5

Acapulco, Mexico

3 out of 5

Puerto Quetzal, Guatemala

3 out of 5

San Juan Del Sur, Nicaragua

3 out of 5

Puntarenas, Costa Rica

3 out of 5

Panama Canal Transit

5 out of 5

Cartagena, Colombia

1 out of 5

Miami, Florida

3 out of 5
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