Norwegian Jewel Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

Experience
1 cruise (first)

Review
1

Helpful Votes
2

3 out of 5

North to Alaska

Sail Date: July 09, 2016

Reviewed: 3 months ago

Traveled As: Family (young children)

Room Type: Balcony

We had a great family trip on our Norwegian Cruise. There were many events for all ages at all times available. If you had nothing to do or were bored, it had to be your own fault. Entertainment was great.

Cabin / Stateroom
Embarkation and Disembarkation
Most was pretty smooth but the initial embarkation was painful. Stood in line for way too long.
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Our housekeeping staff was amazing but the overall service from waiters/bartenders/etc could use a major upgrade. Especially with an 18% automatic gratuity tacked on. They should have had to earn it. I would have only tipped above 10% or 15% on a few occasions. That's how bad the service was and coming from an ex-waitress/ex-bartender. However, shout out to the ones that did deserve the 18% and more!
Food and Dining


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