Family Vacation 2016

Norwegian Jewel Cruise Review to Alaska - Inside Passage

catoe88

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 48

Overall rating:

3 out of 5

Verified Review

7 Night Alaska Sawyer Glacier (Seattle Roundtrip)

Sail date: June 04, 2016

Ship: Norwegian Jewel

Cabin type: Balcony

Cabin number: 9118

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

Our favorite part of the cruise were the views, and the weather.

Food was pretty good overall, a couple of the specialty places to dine were not worth the money.

Cleanliness of the ship was poor. Our room was full of dust, and our balcony had dirt, debris, and hair on it. Didn't appear to have been cleaned in a few trips.

The worst part was our toilet was broken 5 out of the 7 days we were on the ship. And when we called the first couple days they acted as if we were not using it properly. I had to go get our room attendant and have him come try to flush it so he could call someone and get it resolved. I ended up doing this same thing about 6 times over the next several days. We had 4 people staying in this cabin so not having a toilet, or having to go use one of the public bathroom was very frustrating.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Not clean on arrival, noticed several things hadn't been cleaned properly from previous trips. Balcony was filthy, and hair was all over the balcony. Didn't even want to sit out there. Our toilet was broken for 5 out of the 7 days. The first day it was broken for nearly 12 hours. Each day it was fixed quicker, but still a major pain with 4 people staying in the cabin.