Some disappointment

Norwegian Jewel Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

3 out of 5
Verified Review
Norwegian Jewel

7 Night Alaska Sawyer Glacier (Seattle Roundtrip)

Sail date: May 07, 2016

Ship: Norwegian Jewel

Cabin type: Suite

Cabin number: 11064

Traveled as: Couple

Reviewed: 8 years ago

Review summary

First of all Alaska is STUNNING.  A must do cruise.

 

The check in for embarkation was a nightmare compared to our other cruises. Long Lines, Long Waits, Poor organization.  Hundreds of people crammed into small stuffy hot unorganized areas.

Debarkation was a mad frenzied crush of UN-organized lines and crowds waiting for too few buses.

 

We were disappointed in the size and amenities of our "mini-Suite".  It is comparable to a Balcony class on our other cruises.

Our stateroom steward was one of the best in our experience.  We Loved Cristian. 

 

Food and dining were excellent and all staff were exceptional and made us feel like we were family.

 

Probably would think twice before booking another NCL.

 

 

Ship experiences

Food and Dining

5 out of 5
Room Service charges a 7.95 Service charge for food ordered to room. OUTRAGEOUS

Onboard Activities

Did not participate

Entertainment

5 out of 5
Shows were good

Service and Staff

5 out of 5
Excellent.

Ship Quality

5 out of 5
Older but very Clean and staff were wonderful.

Cabin / Stateroom

3 out of 5
Not a true Mini-Suite. Comparable to Balcony size cabin. Not enough drawer or closet space. Very well kept and clean by our excellent steward Cristian.

Ship tip

Dont book through Seattle. Take your own bottled water if possible. bottled water is not included in Beverage Pkg.

Ports of call

Seattle, Washington

5 out of 5

Ketchikan, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Cruise Sawyer Glacier

5 out of 5

Skagway, Alaska

5 out of 5

Victoria, British Columbia

5 out of 5
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3 Comments

kimberly3071    8 years ago

Departing on Jewel July 9th to alaska. Cant wait. I was on Jewel 02/2015. Love this ship.

tzntay0208    8 years ago

We are going on the Jewel in Oct. But to mexico not alaska. Hoping the un-organization had more to do with the port you were in and not the Jewel ship. How was the entertainment?

tom05    8 years ago

Thank for your feedback and sorry to hear about your experience getting/off the ship. We're taking the same cruise in June so hopefully the organizers will get this process more streamlined. Question, do you recommend any of the specialty restaurants? Also, did you participate in any excursions? If so, can you recommend any? Thanks again for your candid feedback!

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