Aye aye, captain

Norwegian Jewel Cruise Review to Caribbean - Western

Contributor Level: Third Mate
Experience: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

5 out of 5
Verified Review
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: January 03, 2015
Ship: Norwegian Jewel
Cabin Type: Balcony
Cabin Number: 9584
Traveled As: Couple
Reviewed: 3 years ago

NOW THAT we’ve spent a few days on our ship, the Norwegian Jewel, let me say a little about our experience. By way of background: this is just my third cruise and Paul’s second. My first was of some of the Greek Islands, continuing to Venice. Since it was paid for by Lee Iacoca as a reward to Chrysler dealers (I'd been dating one for a few years at the time), and Mr. Iacoca’s daughter was along for the ride (she and I shared an evacuation drill), you can imagine that it was first-class with no expense spared.

My second cruise was with Paul to the Bahamas out of Miami. We wouldn’t have gone except that it was free, a perk paid for by one of our vendors for selling their products. 

The Keys, we liked; the cruise, not so much. In fact we pretty much hated it from start to finish. It was on Carnival, and I would categorically advise anyone to never take a Carnival cruise. It was loud (there was party music playing literally 24 hours a day everywhere on the ship — even in our room — that we could not shut off), it was adolescent, it was insufferable. And we had an interior room, meaning not even a window. It was a lot like hitting yourself in the head with a hammer: it feels so good when you stop.

Apparently it made an overwhelming negative impression because we’ve not cruised since. In the following years, however, we kept hearing what a lovely time various friends have had on cruises, so we decided to give it another try. When I say we, I mean me, because I was the one who hatched up this trip. 

Here’s my review (so far) of the ship, this cruise and Norwegian Cruise Line in general: We like it — which is a bit of a wonderment given that this ship, the Norwegian Jewel, is ginormous, something that normally would be an anathema (we avoid big hotels and densely populated everything), but strangely enough, we’ve been perfectly happy here.

Part of the secret is that we booked a balcony stateroom. I learned from our Bahama “cruise” — always, always get a room with a balcony. In fact I’d say, if you don’t get a balcony, don’t go. Even though there are theoretically plenty of places to hang out on board where you can sit and watch the sea and land go by unmolested, it’s just not as pleasant, at least by our reckoning, having others around while you do. 

Paul has practically lived on our balcony as I was certain he would. Some of you may know that we own a small sailboat, and I knew he would absolutely love watching as much of the maneuvering and goings on as he could.

One extra cool thing for Paul: there’s a ship TV channel that broadcasts map details pinpointing exactly where we are en route and well as our headings, wind speed, relative wind speed, wave height, ship speed, temperature, humidity, barometric pressure, latitude and longitude. He’s been geeking out the whole way.

We booked a midship room because the helpful people at  said we’d experience less rocking and rolling if the seas got rough because we’d be the axis point, and it's proved to be good advice. The third night out we were in what the captain called a moderate gale, and we were fine. 

There is a swimming pool, four hot tubs, a library, a fitness center with a full retinue of weight machines, free weights and tred mills, a casino, various shops, nine restaurants, a theater, bunches of bars and lounges of course, a spa and salon where you can get facials, massage, acupuncture, manicures, pedicures, hair cuts, coloring and styling, BotoxDysportRestylane and Perlane injections and teeth whitening procedures (I know; it’s a wonder I haven’t taken up residece there), a child care center, ping pong, shuffle board, a basketball court, a large theater, a photography studio and an art gallery where prints by Picasso and Chagall for sale.

There are six additional-fee restaurants (FrenchItalian and so on), but passengers can eat in the buffet and the two main dining restaurants at no cost because it's included in the price of the cruise. This might lead one to surmise that the part-of-the-package food and meals might be mediocre — Paul had in fact read some reviews of the food where passengers had rated the food as just “okay” — but we beg to differ. Every meal has been quite good from the morning breakfast buffet to the lunch and dinner buffets, and our from-the-menu dinners in the main dining room have been truly superb; honestly they would be $100 meals at home. Kudos to the chefs!!

And if you’d like room service, a menu of salads, soups and sandwiches is available 24 hours a day at no charge except from midnight to 5:00 AM when there is a $3.95 service fee, or you can get a pizza for $5.00, and the pizza is surprisingly awesome. 

The twice-nightly shows, also at no additional cost, have been such a surprise because they're first-rate. Since Paul is a musician and I have logged by now thousands of hours of listening to small group and big band jazz, symphonic orchestra performances and Broadway shows, we were prepared to find the on-board productions lame. 

Not the case. The shows we’ve attended have all been as good as anything we’ve seen at the Des Moines Civic Center and better than some we've seen in Las Vegas. Last night for example, we were entertained by a Russian husband and wife acrobat duo and a troupe of singers and dancers who are every bit as professional as the ones we were just awed by at the Des Moines Symphony New Years Eve Pops concert. There are also two great house bands, but the lounge singers, I must say however, are universally bad.

One last item of significance: the staff is phenomenal. We have been looked after attentively, cheerfully, respectfully, thoroughly and thoughtfully. They must have one heck of a screening and training program.

So color us happy — very happy.

*** Edited 1/20/15 by Community Manager to remove links comply with our Community Guidelines ***

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


5 out of 5

Children's Programs


Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
We booked a midship room because the helpful people at said we’d experience less rocking and rolling if the seas got rough because we’d be the axis point, and it's proved to be good advice. Also, paying a little extra to guarantee the location of your room is well worth it.

Ship Tip

Always get a room with a balcony. In fact I’d say, if you don’t get a balcony, don’t go. Although there are places to hang out on board where you can sit and watch the sea and land go by unmolested, it’s just not as pleasant, in our estimation, having other around while you do.

1 out of 5
Call Uber for transportation from the airport to the port. Taxis and shuttles are WAY too expensive.
3 out of 5
We didn't really like Cozumel. The stores and street vendors are SO aggressive. We did, however, find a terrific restaurant in San Miguel called Comidas Caseras Tonita. The best guacamole and chips in the entire world.
5 out of 5
Go to the Belize Zoo!!! Absolutely, do it! Loved Belize.
3 out of 5
It was raining while we were there, so we didn't get to see much.
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