Norwegian Jade Cruise Reviews - Reviews

The Jade was a great ship. Clean and Fun. Cruise Director Vincent - the best! The Captain was awesome, the Staff was awesome. I would go on the Jade again! Had a great 11 day cruise!

One day cruise, one port of call. A weekend vacation versus a week and a half one. We could not re-organize our trip

Was on the cruise that was cancelled while in San Juan. NCL made the most of a bad situation. Let us stay on board through day 5 and provided us with transportation home as well as reimbursement for this cruise and credit for an equal cruise. The food was good. The ship was in great shape (baring the mechanical problem), the staff was great and the drinks plentiful. Spent extra time in San Juan. Overall everything worked out well for us although I know it caused great hardships for some.

Unfortunately the whole thing was wash. Our ship broke down in our first port of Puerto Rico and we were flown back to Miami after 2 days of chaos waiting to disembark the ship. Very disappointing to say the very least.

Had a nice time for the short period we were on the ship. Left Miami and had 2 days to San Juan. Unlimited drink package, specialty dining.... Football games Saturday and Sunday. Then after San Juan getting ready to head to St Thomas they came over the intercom and said the cruise was cancelled. Ship has problems and needs a few days of maintenance. We have to get off and make our way back to Miami. They let us stay on the boat all day Monday, a few people made plans and got off. Tuesday they got charter flights arranged and started putting people on busses back to the airport. We looked up hotels in the Islands and took a short flight to St Croix, finishing out the week there. I think it actually turned out better this way. We are getting reimbursed for flights, we get our money back for the cruise, we got 4 days of free booze and food and they will give us a credit on our next cruise equal to what we spent on this one. So I have a free cruise coming! Way to go Norwegian, that wasn't so bad after all.

Why bother beating a dead ship? The Jade became a beached whale in San Juan, PR.

While the cruise was cancelled early, we'll rebook on another cruise - same ship and itenarary.

Wish we could have left on time and visited Colombia as a POC. but due to mechanical problems for previous cruise we did not leave until Tuesday and had to miss Colombia. but other than that cruise was very good.

We were on the Jades first Panama Canal cruise of this season. Weather was great at each port with the exception one morning but it cleared and remained awesome throughout the day.

Thoroughly enjoyed our 2nd NCL cruise and will return. No complaints apart from their transfer to airport.

This was one of the best cruises I have had in along time. The ship and its crew made this the best vacation. Loved the itinerary and 11 days. The Panama Canal is something everyone should experience, the captain was awesome and explained everything and gave us history on the Canal and everything that was going on.

Ship itself was smaller than I'm used to but as a whole probably best cruise ever. Loved Cruise Director Richard. That guy was everywhere and always having good time. He acknowledged us and remembered us! Specialty restaurants were amazing. Jasmine was even great for being free. The free restaurants were ok. The entertainment were unbelievable. Loved every show we watched especially Blazin Boots. Those dancers are so talented! Room steward was very attentive to our every needs. Ports were beautiful. Had a great time!

Our steward Julius was great I would ask for him if I could on future cruise Some of the ship still Hawaii themed Air conditioning was bad always hot Never mind the casino it was the hottest and small Wasn’t happy with oshehanns Was better on epic Not enough bar staff lines long at all bars But very clean and everyone was very nice Would go again

As a Platinum Plus Latitudes member, I regret that I have two more cruises booked on the Jade. Having sailed on this ship twice before this last cruise, I was always content and satisfied. Keeping in mind that I am not a complainer, my recent experience on the Jade saddens me.

Great Cruise!!! The Jade was amazing.. loved the renovations since the last time on the Jade.. All of the staff were very attentive to us.. even a few that remembered us from another ship (The Getaway).

CLIFF NOTES VERSION: The trip was 1000% amazing. We'd go back to everywhere we visited. I took a lot of pictures. No northern Lights. No puffins.

A delightful cruise, with a good mix of ship and shore days. Shetland, Iceland, Newfoundland, Nova Scotia, Maine were lovely. Main activities were Trivia, which we thoroughly enjoyed on ship days. Progressive was a great way of meeting new friends. Shows were professionally done, though I would have preferred small venue classics, or acoustic artists representing the countries we visited. A few piano bar shows that were enjoyed.

Amazing itinerary for a repositioning cruise. Great weather. Met loads of nice people. Service was good. Food was mixed. Delays in every port annoying

Food wasn’t great. Seemed very processed and repetitive. Jasmine restaurant menu was limited and didn’t change during the duration of the cruise. Garden cafe was freezing. Everyone was wearing coats. We were in Iceland and they had the air on! Guest services staff looked fed up from day one, seemed like everything was too much trouble. I’d read reviews saying the bathrooms were awful but we found it to be ok. Cabin attendant was great. We chose this cruise for itinerary which was amazing, as did many who were also disappointed in NCL

I had a great time on this cruise. The crew, especially the group at the Java cafe, were very attentive. My room steward was very attentive. I noticed that my room was looked after at minimum two to three times a day. At times the service at the Grand Pacific mdr was a little slow, but the shared group conversation made up for that. The food selection was varied at dinner time; lunchtime only had two different menus based on sea or port days. I ate only once at a specialty dining (Modernos). It was very good and filling. Go in hungry, then you can actually get through to desert. Lol. We had excellent destination lectures due to the humorous speaker. The ports we're great and only one had tenders which made for easy on/off.