Kicked off at the first port

Norwegian Jade Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 26

Overall rating:

4.2 out of 5
Norwegian Jade

10 Night Southern Caribbean (Miami Roundtrip)

Sail date: November 16, 2018

Ship: Norwegian Jade

Cabin type: Oceanview

Cabin number: 4558

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Had a nice time for the short period we were on the ship. Left Miami and had 2 days to San Juan. Unlimited drink package, specialty dining.... Football games Saturday and Sunday. Then after San Juan getting ready to head to St Thomas they came over the intercom and said the cruise was cancelled. Ship has problems and needs a few days of maintenance. We have to get off and make our way back to Miami. They let us stay on the boat all day Monday, a few people made plans and got off. Tuesday they got charter flights arranged and started putting people on busses back to the airport. We looked up hotels in the Islands and took a short flight to St Croix, finishing out the week there. I think it actually turned out better this way. We are getting reimbursed for flights, we get our money back for the cruise, we got 4 days of free booze and food and they will give us a credit on our next cruise equal to what we spent on this one. So I have a free cruise coming! Way to go Norwegian, that wasn't so bad after all.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

San Juan, Puerto Rico

3 out of 5

Disembarkation

3 out of 5
Was this review helpful? 20

2 Comments

surfandsnorkel    5 years ago

Well done Norwegian.

floatersunited    6 years ago

We have done the jade twice she is a lovely ship and it's just unfortunate that it was needing fixed but on the upside i think everyone on board has scored sounds like ncl went above and beyond to see there cruises were taken care off thats why we love sailing with ncl you don't hear of any other cruise line helping people like that well done ncl 👍👍👍👍⚓⚓⚓⚓👍👍👍👍

Other reviews of this sailing