Norwegian Jade Cruise Reviews - Reviews

Norwegian Jade was a great cruise line, there was  one problem with picking luggage up. The letter the night before did not explain that you need to recive your luggage before exiting the building. 

First time on Norwegian and may be the last due to the lack luster entertainment shows on board!  Food was very good, cabin was excellent, and excursions provided the sights and sounds of the countries we visited, as we wanted them to do!  Show time on board was a dud!

Prior to the cruise had read mixed reviews about Norwegian, the Jade, and the overall experience. We loved the various ports of call - many enjoyable things to do, and wish we could have done more in each port. We had a balcony stateroom which was comfortable. NOT impressed with the food choices that were included with the cruise. We chose not to eat in the speciality restaurants because of excessive cover charges, so we have no idea if the quality would merit the expense. I would not classify Norwegian's policies as "customer friendly" (can't bring any beverages on board, for example). Evening entertainment was OK, but some acts were not "family appropriate" (skimpy costumes and very suggestive dancing). Overall, glad we went but probably won't cruise with Norwegian again.

My husband and I went on the cruise as s getaway vacation after a hard semester of school. It was a good decision. We loved the casual environment, friendly staff, athe shore stops were extra for us. We enjoyed the shopping experiences and most of all the walking around and swimming in the clear beautiful ocean side. The food was excellent of course and the "washy washy" girl was our favorite person. She just lights up our day! Thank you Norwegian Jade for making our Christmas Holiday such a special one! We look forward to another trip on it in the future.

I will recommend a variety of music at the pool area.  The group they had was excellent but it seemed to be the same music every day.

I will recommend Norwegian Jade to family and friends.

This is our second cruise so I don't have much to compare it to. It met the expectations of small room, 24/7 food, and good service. Beds were comfortable (better than most hotels I've been lately) food was available whenever, the seas were pretty calm except for 1 day. The ports were average...One of them we were advised not to leave (Guatemala) because of security issues. Overall good shows. Weather was fine, pool was good...

We had a blast on this holiday cruise. Traveled with family of 4 with young kids (8 and 6 years). They enjoyed it a lot. The food was great for the most part.except on one night where we could not eat any of the main courses. Sushi was awesome.

This ship used to be The Pride of Hawaii and will be redone for  20 days starting March 9, 2017. All the décor and pictures etc will be changed- Good it need it. Also the promenade walking track that was falling apart will be redone also. This was a very pleasant cruise, with the following warnings. The price of photos is out of hand. 25 of 15 bucks each- just too high. Take your own pictures. The casino should be avoided- really no winners- this was the worst I have ever experienced, in all games and machines. AVOID IT. Finally the price of basic drinks (that were short poured alcohol) and a basic beer is out of sight. With tax and tip the beer was $8.25. Drink ashore. We only got 4 hours in the beach port,due to a crappy itinerary, and a full day in Roatan is a waste- they should reverse these 2 stops. The food and shows were top notch, the cruise staff game shows were hokey. Music and bands were good, but will not take this itinerary again. Norwegian has improved over the years, excellent buffet choices and variety, but the destinations here left a lot to be desired. If you drink you must get the drink package, and 10 drinks a day break even- avoid their overpriced bars. They did not offer a single bottle of wine for less than $35, and a 4 oz glass started at , with tax and tip $12. I bet the dhip is awesome when redone, but avoid this itinerary.

I'm not a fan of cruises and here's why. Once I spend 4k on a vacation, I expect everything to be included. There were about 11 restaurants on this ship of which FOUR were included in the price! Come on guys! My first round of drinks, (a total of 3) came out to $36. Highway robbery. Our stop in Belize was not a stop in Belize, it was a stop on a island run by NCL where we spent even MORE money with NCL instead of giving the locals of the island some business. The ONLY reason I did not object to the $400 gratuity at the end was because my children, ages 3 and 8 thoroughly enjoyed the kids club. The counselors did an excellent job of caring for them and I did not want to jip them of a tip for their hard work. Also my room attendant was excellent and attentive of which I personally gave her an additional tip. We will not be cruising with Norwegian again!

interior cabins had bunk beds in each room.  there was not enough room to get out of bed when the beds were put together.  had to sleep in separate beds and the side with th bunk bed on it was in the way.  I hit my hand/arm three times.  My foot twice.  It was terrible.

housekeeping was so - so.   Would never cruise the Jade again.  We cruised the Pearl and that ship was good.

So relaxing.  No push to do it all and enjoyed the shows each evening.  Really enjoyed the food and did not see the need to go to specialty dining.  Loved the self serve ice cream.  Liked going to buffet to try so many dishes!  Never felt like it was crowded!

The food at Cagney's and Le Bistro were excellent.  One night at dinner at Le Bistro, Assistant Waiter Selvin Dmello asked what I wanted for dessert.  I replied "Nothing, thank you".  Selvin returned with a dish that had the word "Nothing" written in chocolate and decorated with maraschino cherries.  We all had a good laugh and Selvin received and extra tip    See attached photo of my "Dessert".

We planned a 60th Anniversary cruise with my parents. Julie Plaugher with Dream Vacations recommended the Haven. We had personal service the entire cruise. We had a butler, a cabin steward, a conceirge and pool area steward who catered to our every need. The Haven comes with free wi fi, 3 specialty dinners, unlimited drink packages and credits toward excursions. It is a tremendous value for the quality and service of the Haven. I would travel on the Jade in the Haven again! 

My favorite part of the 7-day Western Caribbean cruise from Tampa, FL on the Norwegian Jade was the incredible staff of dedicated, caring & professional NCL crew!! From the moment we stepped in line with our bags at the Tampa cruise port shortly after noon, we were greeted by smiling, helpful baggage handlers, cruise crew who moved us quickly thru the check-in process, and guided us effortlessly through to getting our Shore Cards. Our group of 8, including a wheelchair traveler, was sitting at the Garden Cafe eating lunch by 1:20 pm!

The fun really kicked into gear when we reached our cabins to find our bags already waiting outside the door & met our cabin steward, John D. We absolutely LOVED the scrumptious dining at the Grand Pacifica & later at the Alizar dinning rooms. The first night's outstanding stage show at the Stardust Theater only whet our appetite for more & over the course of 7 nights it never disappointed.

We purchased the ultimate beverage package & I think we hit every bar on the ship, our favorites being the Mixers Martini Bar on deck 6 & Spinnaker's Lounge on deck 13 (shout outs to attentive servers Zhang He & Milan (sp?)!

A great bargain & well worth every penny. We enjoyed the the Topsider Grill, Mandara Spa & Salsa lessons at the Spinnaker. And, oh, the poolside band was AMAZING!.

Our group enjoyed the beautiful Jade ship interiors and the cabins and public spaces were kept scrupulously clean. We loved the Washi Washi! We even often saw crew washing & painting the ship exterior when we docked at ports.

All in all, my first 7-night cruise on the Norwegian Jade was a stellar experience & one that I'd recommend to others without hesitation! This is my 4th cruise, but the first outside RC line & I can't wait to take a longer, 11-night cruise with NCL in the near future!!

Thank you,

Susan M. 

Evanston, IL

I think the best part of the cruise is the nightly entertainment.  The shows are excellent and the casts are wonderful.  But the shore excursions can be a little boring, not worth the amount of money or your time.

Strong points : entertainment , main dining room soups, appetizers, desserts.

They took my suggestion and now have a passenger to passenger unlocked book exchange in the library.

weak points;  lox absent from buffet.   Too much cost cutting on meats.   

Jasmine restaurant.   Worst 2 dining chinese dining experiences on land or sea.

Freestyle Cruising, you can't beat it!!

Cabins were nice, clean, and attending cabin staff was great!

Food.....eat when you want, where you want, with who you want. Many choices included in you package, plus many upgrades if desired but not necessary. 24 hour room service if needed.

Booking with , was a piece of cake.

THE FAVORITE PART OF OUR CRUISE WAS THE FRENCH RESTAURANT..THE SHIP WAS OLD IN DECOR AND ONLY HAD ONE POOL THAT WAS OCCUPIED MOST OF THE TIME.WE HAD TO WALK TOO FAR TO GET TO THE MAIN ATTRACTIONS AS OUR ROOM WAS AT THE VERY FRONT OF THE SHIP.

Entertainment was great. Food was very good, service a bit slow. Room was quiet, adequate. I didn't think much of the Norwegian private port, nothing to see when snorkling.

There are next to no singles on the ship over 35. Not a party ship, no chance to meet anyone for romance on this cruise line.

The NCL experience was excellent. However, the PL customer service was poor. I will not book through PL again FOR ANYTHING. I will book directly with the Cruise line. Only go on excursions sponsored/booked by Norwegian Cruise Lines. Do not go through PL Affiliate! (shoreexcursions.com)