Overpromised, underperformed vs. previous cruises

Item: Norwegian Jade
Rating: 2
Author: mepy224

Norwegian Jade Cruise Review to Caribbean - Western

mepy224

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 12

Overall rating:

2 out of 5

Verified Review

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: January 03, 2017

Ship: Norwegian Jade

Cabin type: Oceanview

Cabin number: 5538

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

Restaurant food declining in quality. Staff that goes through the motions. Terrible internet service after having to pay through the nose for it. This was by far the worst Norwegian cruise we've ever been on.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Small, small, small. We normally do a balcony but had three adult children with us, so had to opt for a smaller cabin. I had no idea how small...

Ports of call

Tampa, Florida

3 out of 5

Key West, Florida

1 out of 5

We didn't get to go to Key West due to a late departure from Tampa. This was due to some highly questionable fog(??)

Thumbs Up 1

Cozumel, Mexico

3 out of 5

2 Comments

glomarrone 7 years ago

So sorry that you had so many issues with your cruise. I don't even try to use the Internet on ships.

Thumbs Up 0

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CrusinTim 7 years ago

Sorry you had some issues on your cruise but regarding the "questionable fog", the delay has nothing to do with the Captain or the cruise line. This decision is left to the Harbor Master if he or she decides to close or limit vessels in the channel for safety reasons. If the H.M. says the ship(s) don't go...they don't go.

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Other reviews of this sailing

TOTAL DISAPPOINTMENT,,,

Bumpy