Overpromised, underperformed vs. previous cruises

Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review
5 Night Western Caribbean (Tampa Roundtrip)
Sail Date: January 03, 2017
Ship: Norwegian Jade
Cabin Type: Oceanview
Cabin Number: 5538
Traveled As: Family (older children)
Reviewed: 7 months ago

Restaurant food declining in quality. Staff that goes through the motions. Terrible internet service after having to pay through the nose for it. This was by far the worst Norwegian cruise we've ever been on.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Small, small, small. We normally do a balcony but had three adult children with us, so had to opt for a smaller cabin. I had no idea how small...
3 out of 5
1 out of 5
We didn't get to go to Key West due to a late departure from Tampa. This was due to some highly questionable fog(??)
3 out of 5
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