Not what I booked

Norwegian Jade Cruise Review to Other (Asia/Africa/Middle East)

rutherglen

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 8

Overall rating:

3.7 out of 5

11 Night Southeast Asia (Singapore To Hong Kong)

Sail date: February 06, 2020

Ship: Norwegian Jade

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Very disappointing cruise. Missed 5 ports due to Coronavirus. NCL should have cancelled this cruise. Only saw 2 out of 7 ports.

Embarkation

5 out of 5

Fairly quick, although I was there before my allocated given embarkation time

Ship experiences

Food and Dining

5 out of 5

Delicious food. Had 5 specialty dining options. Quick service. Found service in main dining rooms much slower.

Onboard Activities

2 out of 5

Pools adequate for age group40s upwards.

Entertainment

3 out of 5

Not that impressed with entertainment. Grand Finale on last night was the best. Duo’s were very bland.

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Quite tight, not adequate storage. Bathroom very small

Ports of call

Singapore

5 out of 5

Beautiful clean city. Gardens by the bay excellent

Thumbs Up 0

Laem Chabang (Bangkok), Thailand

3 out of 5

Felt everyone was out to rip you off. Not very clean. Lots of rubbish in river

Thumbs Up 0

Sihanoukville, Cambodia

1 out of 5

Should not be on the itinerary. Got overrun by people at the port gates, trying to sell Tuk tuk rides, was very scary. Although you are warned it’s a building site, it’s much worse than you can imagine.

Thumbs Up 0

Ho Chi Minh City (Saigon), Vietnam Did not visit port

Ship refused entry due to Coronavirus

Thumbs Up 0

Nha Trang, Vietnam Did not visit port

Ship refused permission to dock

Thumbs Up 0

Da Nang, Vietnam Did not visit port

As above

Thumbs Up 0

Hong Gai (Hanoi), Vietnam Did not visit port

As above

Thumbs Up 0

Hong Kong Did not visit port

Ship changed port back to Singapore, due to Coronavirus outbreak

Thumbs Up 0

Disembarkation

5 out of 5

No problems

6 Comments

GerryBCruisin 3 years ago

Thanks for taking the time for sharing your review of the Norwegian Jade.

Thumbs Up 0

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mariusans 4 years ago

Oh, so sorry! I loved vietnam. Did the company compensate? And did they notify the changes before? I will be in the ship in 10 days...

Thumbs Up 0

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cruisereckoning 4 years ago

Sorry you had to miss so many ports, I hope the cruise line did compensate you.

Thumbs Up 0

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Cruiserike0322 4 years ago

So sorry for your disappointment

Thumbs Up 1

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enjoyurdaysmile 4 years ago

Singapore is beautiful..no gum in this country

Thumbs Up 1

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enjoyurdaysmile 4 years ago

Very sad. The ship did a beautiful run, but this disease is horrible

Thumbs Up 2

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