Frustrating in the beginning

Norwegian Jade Cruise Review to Europe - Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 48

Overall rating:

3.8 out of 5
Verified Review
Norwegian Jade

11 Night Greek Isles & Italy (Rome Roundtrip)

Sail date: May 12, 2019

Ship: Norwegian Jade

Cabin type: Suite

Cabin number: 11044

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

I am not sure that I would do this cruise again but overall, it was what I expected.

Embarkation

4 out of 5
Pretty smooth and into the cabin quickly. However, having to argue the first night over a package that was supposed to be included was very frustrating. Actually had to "argue" for four days - not good.

Ship experiences

Food and Dining

3 out of 5
Ship's main dining rooms - Grand Pacific - almost got "nailed" by a server who didn't know how to open a bottle of champagne - cork almost hit me - wouldn't have been good. Food choices in the dining rooms were just "so so". Don't have the exact same menu in the dining rooms. Also, need to have more restaurants open while at port - same menu at O'Sheehans everyday - not a good thing.

Onboard Activities

1 out of 5
N/A

Entertainment

3 out of 5
Ship's stage shows were mediocre - they seemed to be out of sync - only liked the country show and the aerial show. Los Blondes seem to be "lost" after a few days - didn't really seem to care that about their performances. Dave McHugh - was very entertaining and we started going to his shows versus Los Blondes. The D'Soul - not good - has a very limited music range.

Service and Staff

4 out of 5
Cindy - at Customer Service - Awesome! Diego - room steward - did a very nice job. Spinnakers wait staff - superb. Cagneys - wait staff - very good.

Ship Quality

5 out of 5
Very good layout/design.

Cabin / Stateroom

5 out of 5
I wish it was a little bigger and a better chair at the desk as well as a few more outlets - but overall very good.

Ports of call

Santorini, Greece

4 out of 5
I liked the port but hated the cable car - wouldn't have done well on a donkey either. But island was very interesting/pretty.

Piraeus (Athens), Greece

5 out of 5
We want to return to Athens to spend more time sight seeing.

Mykonos, Greece

4 out of 5
Interesting - did an excursion - very quaint island.

Rhodes, Greece

3 out of 5
Port ok - too many tour groups in a small confined area - hard to move around.

Souda (Chania), Crete

4 out of 5
Cemetary was sobering. Snow in the Med. Sea - wow!

Valletta, Malta

5 out of 5
Amazing and the tour guide was great. Can't describe how impressed I was with Malta.

Messina, Sicily

1 out of 5
Worst tour/excursion I have ever taken - really bad doesn't describe the tour and the tour guide was awful.

Naples, Italy

5 out of 5
Can't describe the emotions that Pompeii leaves on you - would go back again and I have visited Pompeii twice already.

Disembarkation

5 out of 5
Very organized and expedient.
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