Disappoinment of the year

Norwegian Jade Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 76

Overall rating:

2.4 out of 5
Verified Review
Norwegian Jade

11 Night Panama Canal Partial Transit (Miami Roundtrip)

Sail date: December 24, 2018

Ship: Norwegian Jade

Cabin type: Oceanview

Cabin number: 5550

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

we got on this boat with the plans of booking our next cruise, changed our minds within a day. We will never do another NCL cruise.

Embarkation

5 out of 5
fast and easy

Ship experiences

Food and Dining

2 out of 5
the food in the main dining halls was fair. The food had very little change over 11 days. It was heavy and greasy. The service was very poor and extremely slow. And most of the service staff was so unfriendly. Around the 8th night the service staff got a little better but the food did not. If you wanted decent food and service you had to pay and go to the specialty restaurants.

Onboard Activities

1 out of 5
unless your happy paying trivia and board games all day there is not much else to to on this boat. Even the trivia games were boring with little interaction form the crew to make it fun. walked around the jogging track a lot.

Entertainment

1 out of 5
the ships crew was the main entertainment. the same every night, just different songs basically. The comedian that we saw like 4 or 5 times had very little material, the magician did the same old tricks that have been around for ever, the juggler was entertaining. we all fell asleep in half of the shows

Children's Programs

no young kids

Service and Staff

1 out of 5
the staff seemed like we did not really matter weather we were there or not. one good bar tender, Matt Washy washy lady and the crepe lady were very friendly and fun

Ship Quality

2 out of 5
old and falling apart. 2 of the chairs in the theater that we sat in were broken, the wall coverings are pealing off, carpet is filthy. we would see glasses and dishes sitting on the deck for 3 or 4 hours before someone finally picked them up. We even saw othere crew members walk right by them

Cabin / Stateroom

3 out of 5
cabin was fine, took forever for the steward to clean, I think the bed was made around 3 or 4 every day

Ship tip

dont do the Jade

Ports of call

Cartagena, Colombia

4 out of 5
short visit but interesting

Colon, Panama

4 out of 5
needed more time at the locks but interesting

Puerto Limon, Costa Rica

1 out of 5
this was the port i was looking most forward to seeing, we skipped it, the caption said it was too wavy to dock. Put told us an hour and 45 minutes after we were supposed to be there. As we were getting further and further away

Harvest Caye, Belize

2 out of 5
private island. not a lot to do, overpriced, and you cant go anywhere but on the island or the boat

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5
enjoyed the day

Costa Maya (Mahahual), Mexico

5 out of 5
best of all the ports

Disembarkation

4 out of 5
quick and easy
Was this review helpful? 76

5 Comments

stevelaw53    5 years ago

A pure bundle of cruise joy..

dsorel    5 years ago

Been on the Jade last year and I loved it! Beautiful ship, great food and excellent service!

Chocochay05    5 years ago

What happened?

Shh813    5 years ago

Good for you. Ban the whole cruise line just because you didn’t like one ship.

missnotanlines    5 years ago

What were the issues

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