Terrible Cruise

Norwegian Jade Cruise Review to Panama Canal, Central America

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall rating:

1.9 out of 5
Verified Review
Norwegian Jade

11 Night Panama Canal Partial Transit (Miami Roundtrip)

Sail date: February 05, 2018

Ship: Norwegian Jade

Cabin type: Oceanview

Cabin number: GTY

Traveled as: Couple

Reviewed: 4 years ago

Review summary

As noted above we have been on several cruises, but we will never use Norwegian again.

Embarkation

2 out of 5
Long lines in a hot building.

Ship experiences

Food and Dining

1 out of 5
We have been on several cruises, and this Norwegian trip was the worst we have ever had. Even the coffee was bad.

Onboard Activities

1 out of 5
We couldn't enjoy the library because people were smoking in it which bothered my wife's asthma.

Entertainment

2 out of 5
Sound was bad in the theater. We left shows early because you could not tell what the singers were saying.

Service and Staff

1 out of 5
Our room steward could not speak English very well, so many of our requests went unfulfilled because he didn't understand what we were requesting. We finally gave up asking and tried to get along on our own.

Ship Quality

3 out of 5
The ship's layout was similar to others on which we have sailed.

Cabin / Stateroom

1 out of 5
The room was much smaller than other ships on which we have sailed. There were no chairs in the room.

Ship tip

My advice would be to use another cruise company. We have sailed on Princess, Carnival and Royal Caribbean and they all have been much better than Norwegian.

Ports of call

Miami, Florida

3 out of 5

Cartagena, Colombia

2 out of 5

Colon, Panama

4 out of 5
Seeing how the canal works was a great experience. Didn't feel secure in Colon.

Puerto Limon, Costa Rica

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5
Did not feel secure on the excursion we went on.

Harvest Caye, Belize

2 out of 5
Not a lot to do on this small island.

Key West, Florida

4 out of 5

Disembarkation

3 out of 5
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