Disappointed

Norwegian Jade Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: April 09, 2016
Ship: Norwegian Jade
Cabin Type: Balcony
Cabin Number: 9578
Traveled As: Couple
Reviewed: 1 year ago

My wife and I booked this cruise for my birthday.  First time on Norwegian Cruise Line.  On the positive side, this was the best embarking and disembarking cruise we have ever been on.  From parking lot to cabin in about 15 minutes.  The ship was neat and clean and the food was excellent.  However, paying $27.00 per day for gratuities  REALLY ticked us off.  Most ship employees were fine but some were outright rude and most could not speak fluent English. NORWEGIAN JADE NEEDS MORE BARTENDERS !!!!!!  It seems like we spent a lot of time waiting to get a drink, especially around the pool, where most times there was only one bartender taking care of many people.  The ship's shore excursions were very expensive.  NCL charged us $158 to go to a very crowded beach on Roatan. The deck chairs were placed so close to each other, we could have used a crane to seat us. Entertainment on board was 3rd class.  Specialty restaurants were very expensive.  No more Norwegian cruises for us.

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Clean but very small.

Ship Tip

Bring lots of money, drink prices outrageous, poor selection of wines, charged $15.00 corkage for opening our good wine. Research alternatives to ship's shore excursions, very expensive if bought on board.

3 out of 5
1 out of 5
3 out of 5
Was this review helpful? 8

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top