some good, some not so good

Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3 out of 5
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: January 23, 2016
Ship: Norwegian Jade
Cabin Type: Balcony
Cabin Number: 9114
Traveled As: Couple
Reviewed: 2 years ago

Just returned from Houston on NCL's Cozumel, Belize, Roatan itinerary. I think overall the experience was good, but nothing outstanding.  Some comments:

Good:  room service, entertainment (in particular David Nastor), workout facilities and specialty restaurants (particularly La Cuchina). My wife enjoyed the spa.

Not so good; restaurant service was inconsistent; in my view, the staff looked worn out and were not consistent in being attentive to customer needs.  Food outside the specialty restaurants was sub-par in my view.  The coffee was terrible.

Also, if the drinks were more reasonably priced, I would have bought more.  Two drinks with the mandatory 18% was a disincentive for my wife and I.  Two beers and you're almost at $20.  Wireless should be free.


This was my 3rd cruise on NCL.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Well done; Benny was our steward and was excellent.

Ship Tip

Do the specialty restaurants; it's worth the additional amount. Eating in the regular restaurants is underwhelming. The shows were very good; would recommend.

5 out of 5
3 out of 5
3 out of 5
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