Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Vote

3 out of 5

some good, some not so good

Sail Date: January 23, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Just returned from Houston on NCL's Cozumel, Belize, Roatan itinerary. I think overall the experience was good, but nothing outstanding.  Some comments:

Good:  room service, entertainment (in particular David Nastor), workout facilities and specialty restaurants (particularly La Cuchina). My wife enjoyed the spa.

Not so good; restaurant service was inconsistent; in my view, the staff looked worn out and were not consistent in being attentive to customer needs.  Food outside the specialty restaurants was sub-par in my view.  The coffee was terrible.

Also, if the drinks were more reasonably priced, I would have bought more.  Two drinks with the mandatory 18% was a disincentive for my wife and I.  Two beers and you're almost at $20.  Wireless should be free.


This was my 3rd cruise on NCL.

Cabin / Stateroom
Well done; Benny was our steward and was excellent.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining


Do the specialty restaurants; it's worth the additional amount. Eating in the regular restaurants is underwhelming. The shows were very good; would recommend.

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