Cruise from hell

Norwegian Jade Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 23

Overall rating:

1 out of 5
Verified Review
Norwegian Jade

7 Night Western Caribbean (Houston Roundtrip)

Sail date: December 26, 2015

Ship: Norwegian Jade

Cabin type: Oceanview

Cabin number: 5020

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

A very bad experience overall. Poor service, poor to little communication, dated worn ship decor, mediocre food. My family saved and planned for our first cruise and were extremely disappointed in our cruise experience.  I will/ would not recommend Norweigan to anyone. I would welcome follow up from Norweigan Cruise Lines  but doubt they'll reach out to us. I am angry that our one special family vacation was such a bust. I cried when I first got to the ship and realized that this cruise had been so misleading

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin was clean but very small

Ship tip

Horrible experience overall

Ports of call

Houston, Texas

1 out of 5

Cozumel, Mexico

5 out of 5

Belize City, Belize

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
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