Norwegian Jade Cruise Review to Caribbean - Western

Third Mate

1 cruise (first)


Helpful Votes

1 out of 5

Cruise from hell

Sail Date: December 26, 2015

Reviewed: 9 months ago

Traveled As: Family w/older children

Room Type: Oceanview

A very bad experience overall. Poor service, poor to little communication, dated worn ship decor, mediocre food. My family saved and planned for our first cruise and were extremely disappointed in our cruise experience.  I will/ would not recommend Norweigan to anyone. I would welcome follow up from Norweigan Cruise Lines  but doubt they'll reach out to us. I am angry that our one special family vacation was such a bust. I cried when I first got to the ship and realized that this cruise had been so misleading

Cabin / Stateroom
Cabin was clean but very small
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining


Horrible experience overall

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