Worst ship in Norwegian fleet

Norwegian Jade Cruise Review to Europe - Western Mediterranean

Cruises: 4-6 cruises
Reviews: 5
Helpful Votes: 133

Overall rating:

2 out of 5
Verified Review
Norwegian Jade

11 Night Western Mediterranean (Rome Roundtrip)

Sail date: February 14, 2015

Ship: Norwegian Jade

Cabin type: Suite

Cabin number: 11042

Traveled as: Couple

Reviewed: 9 years ago

Review summary

The employees and staff are the most untrained and uninformative individuals  that we have encountered with Norwegian. The food was very bland and tasteless and food servers are lacking in orientation training. I believe it is a lack of management problem. Poor management

Ship experiences

Food and Dining

1 out of 5
Very bland and tasteless food

Onboard Activities

3 out of 5

Entertainment

5 out of 5
There were some really good shows pu on

Children's Programs

N/A

Service and Staff

3 out of 5
our room attendent was really self confident and did a great job. Other staff on the ship want to be very helpful but in some instances are lacking in training and infomation about the vessel.

Ship Quality

3 out of 5

Ports of call

Civitavecchia (Rome), Italy

5 out of 5
Getting on board was really simple and quick. Best so far

Livorno (Florence & Pisa), Italy

5 out of 5
Excursion was really great and informative. Great guide full of information. Great sense of humor

Monte Carlo, Monaco

5 out of 5
Excursion was really great and informative. Great guide full of information knowledgeable

Toulon, France

5 out of 5
Excursion was really great and informative. Great guide full of information. Really interesting because of port change due to weather

Barcelona, Spain

5 out of 5
Excursion was cancelled so we did our own thing. Had fun

Valencia, Spain

5 out of 5
Excursion was really great and informative. Great guide full of information. Another good tour guide full of information

Cagliari, Sardinia

5 out of 5
Excursion was really great and informative. Great guide full of information. There is a lot to see and do there from the information from our guide

Palermo, Sicily

5 out of 5
Excursion was really great and informative. Great guide full of information. Our guide was exceptionally informed and full of information about mthe area. Reall y great informant

Naples, Italy

5 out of 5
it is a great town and we did our own walking thing. been there several times so got to do stuff we missed before
Was this review helpful? 39

1 Comment

glomarrone    9 years ago

Oh my, your certainly were not pleased with your cruise.  I hope that your next one is a better one for you.