Great trip with family but not so much with Norwegian

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

4.3 out of 5
Norwegian Getaway

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: March 08, 2020

Ship: Norwegian Getaway

Cabin type: Oceanview

Cabin number: 5214

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Overall, me and the kids had a blast. Several complaints about the ship that needs correcting such as embarkation, food quality, and disembarking.


1 out of 5
I’m scheduled for embark at 12:30. It didn’t make a difference because the line was so long. Took an hour to get through.

Ship experiences

Food and Dining

2 out of 5
The food was okay. Nothing special about the complimentary dining. Next time I’ll get the speciality dinner package.

The Tropicana Room (Main Dining Room)

2 out of 5

Service was slow and food was just ok.

Shanghai's Noodle Bar

1 out of 5

Rude hostess. My son had on a tank top and was told he couldn’t come in. However, we saw at 3 people with tank tops. And her response it’s different because they are ladies.

Ice Bar

5 out of 5

Fun and very cold!

Onboard Activities

5 out of 5
Pools, fitness center clean.

Shore Excursion Desk

5 out of 5

Helpful setting up our excursions.

Mandara Spa

4 out of 5

Good massage but afterwards tried to sell me things.


5 out of 5
Great comedy shows and the million dollar quartet was amazing. Pass on the Burn the floor not enjoyable.

Children's Programs

All my kids are over 18

Service and Staff

5 out of 5
Excellent service by the bartender at Mixx. She knew how to make drinks. She is super sweet. Our cabin steward cleaned our great and very friendly.

Ship Quality

5 out of 5
Everything was cleaned, especially since the corona virus was going on.

Cabin / Stateroom

5 out of 5
Perfect for me and my husband. Enough space

Ports of call

New Orleans, Louisiana

3 out of 5
I’m thinking this Port was the cause of embarking. No order. We did 4 excursions and had a blast

Cozumel, Mexico

5 out of 5
We did ATV to Jade Cavern. The kids loved it. Tasted Tequilla afterwards.

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
Good port. Too many people asking if we need a excursion. Bombarded with it. Did horseback riding and had a blast.

Harvest Caye, Belize

5 out of 5
Clean port. We did river rafting. Fun!

Costa Maya (Mahahual), Mexico

5 out of 5
Clean port. Did the salsa making and learned salsa steps. Fun activity.


2 out of 5
Horrible. We decided to do it ourselves which I think everyone else was doing the same thing. Elevator was locked and wouldn’t go to the 7th floor. So went to 8th floor which had a very long line. They finally opened up the stairs so we can go down to 7th floor.

Traveler Photos

Wine tasting with chocolate
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