Overall, me and the kids had a blast. Several complaints about the ship that needs correcting such as embarkation, food quality, and disembarking.
Embarkation
1 out of 5
I’m scheduled for embark at 12:30. It didn’t make a difference because the line was so long. Took an hour to get through.
Ship experiences
Food and Dining
2 out of 5
The food was okay. Nothing special about the complimentary dining. Next time I’ll get the speciality dinner package.
Shanghai's Noodle Bar
1 out of 5
Rude hostess. My son had on a tank top and was told he couldn’t come in. However, we saw at 3 people with tank tops. And her response it’s different because they are ladies.
The Tropicana Room (Main Dining Room)
2 out of 5
Service was slow and food was just ok.
Skyy Vodka Ice Bar
5 out of 5
Fun and very cold!
Onboard Activities
5 out of 5
Pools, fitness center clean.
Shore Excursion Desk
5 out of 5
Helpful setting up our excursions.
Mandara Spa
4 out of 5
Good massage but afterwards tried to sell me things.
Entertainment
5 out of 5
Great comedy shows and the million dollar quartet was amazing. Pass on the Burn the floor not enjoyable.
Children's Programs
All my kids are over 18
Service and Staff
5 out of 5
Excellent service by the bartender at Mixx. She knew how to make drinks. She is super sweet. Our cabin steward cleaned our great and very friendly.
Ship Quality
5 out of 5
Everything was cleaned, especially since the corona virus was going on.
Horrible. We decided to do it ourselves which I think everyone else was doing the same thing. Elevator was locked and wouldn’t go to the 7th floor. So went to 8th floor which had a very long line. They finally opened up the stairs so we can go down to 7th floor.
Burn the Floor not enjoyable?! Unless they've replaced the entire group with amateurs, they are excellent and their show was very popular on our cruise in November.
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