Not a Happy Cruise

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 44

Overall rating:

3.4 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: March 01, 2020

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 13860

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We never felt welcome onboard by most of the staff. There seems to be a morale issue within the staff. Most did not smile. Terrible embarkation. We will NOT be returning to the NCL Getaway. Ports were not interesting.

Embarkation

1 out of 5
Long lines - stretched out into the street

Ship experiences

Food and Dining

4 out of 5
Specialty restaurants were fantastic. Garden Cafe started good but quality seemed to go down over the cruise.

Onboard Activities

4 out of 5
Lots to do - I am 64 yr old man and I enjoyed the ropes course. They could add more movies in a theater.

Entertainment

5 out of 5
Stage shows were great.

Children's Programs

No children

Service and Staff

2 out of 5
Room steward was excellent. However, most staff looked like they hated their job and could not smile or laugh. Usually, if you asked a question, then staff would smile and answer then go back to deadpan face. Shop staff were very inefficient.

Ship Quality

3 out of 5
Casino is in center of ship on level 7 with an open area to level 6 and 8. Casino is a heavy smoking area. Thus smoke clouds are on three levels in the ship center.

Cabin / Stateroom

4 out of 5
Clean, well maintained by steward. Balcony is so small, it barely holds two people. Bed was very comfortable.

Ship tip

Take some magnet hooks. Walls and doors are metal. Our wall hooks held anywhere.

Ports of call

New Orleans, Louisiana

5 out of 5
We visited the National World War II Museum. It is a marvelous museum. Everyone should visit this pllace.

Cozumel, Mexico

4 out of 5
Lots to do in port area. Several good excursions. Starbucks has free WIFI. Long walk on pier to get from ship to port.

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5
Small port area. There are several good excursions. No free WIFI in port area.

Harvest Caye, Belize

2 out of 5
Nice beach but little else. No free WIFI.

Costa Maya (Mahahual), Mexico

2 out of 5
Very small area with limited activities. Starbucks has free WIFI.

Disembarkation

5 out of 5
Very Quick and efficient.
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