Great experience

Item: Norwegian Getaway
Rating: 4.6
Author: southwell03

Norwegian Getaway Cruise Review to Caribbean - Western

southwell03

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 8

Overall rating:

4.6 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: February 17, 2019

Ship: Norwegian Getaway

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The pre and post cruise service by American Airlines travel advisor Cathy Walker exceeded our expectations with her continuing follow-up calls to ensure that our needs were met. Chef Michael who appeared to be overseeing the food and beverage operations at the Garden Cafe was very attentive to detail which made for a excellent dining experience. Wilfred of the Housekeeping staff exceeded our expectations by referring to us by name on the first day. The two comedians were world-class, extremely funny entertainers. The pool and pool area was too small for the number of passengers and the dance music (played each night) on the 16th aft deck was inconsistent (mostly catered to teens and young 20s) with the age of the large majority of the ship's audience which appeared to average 47 to 57 years old.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Chef Michael was most attentive to service (dining) needs.

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Comedians were outstanding

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Pool area too small for that many guests.

Cabin / Stateroom

5 out of 5

Wilfred of the housekeeping staff was extraordinary customer friendly (addressed us by our names) and kept the cabin in outstanding condition throughout the cruise.