Huge disappointment

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

1.9 out of 5
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: November 19, 2017

Ship: Norwegian Getaway

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Don't waste your money on this ship and maybe this cruise line if they are all like the one we took! Other ships and cruise lines have larger rooms and far better service and food.

Embarkation

1 out of 5
Norwegian or Special Needs people never called my mom back about her request to reserve a scooter. Then, after a few calls, she finally got them. They told her one price on one call and then another higher price the day of embarkation.

Ship experiences

Food and Dining

1 out of 5
Low quality food in the 3 "free" restaurants. There were many restaurants that charged you additional. Not a good way to cruise!!

Onboard Activities

1 out of 5
Water slides had joints that scratched badly and were very uncomfortable while going down them. Once was enough for my teenagers and me. Pools were small for the number of people and were always crowded.

Entertainment

4 out of 5

Service and Staff

2 out of 5
We were only offered a refill on our tea at dinner one night out of seven!! Service was very slow, and generally poor.

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5
Much smaller compared to same cabin category on other cruise lines.

Ports of call

Miami, Florida Did not visit port

got on the boat here

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5
Enjoyed the monkeys and sloth but the island tour was not worth it.

Harvest Caye, Belize

1 out of 5
All food and drinks were for sale. On Holland America, they provided lunch on their island stop for free!

Costa Maya (Mahahual), Mexico

2 out of 5
Not much there unless you wanted to pay a big fee for an excursion.

Cozumel, Mexico

4 out of 5

Disembarkation

2 out of 5
Was this review helpful? 7

3 Comments

captainruffo    6 years ago

Exactly my thoughts cruisingluvcouple, why even wake up in the morning???

cruisincouple06    6 years ago

Was the water to wet? How was the ice cream was it to cold?

CVCruiser    6 years ago

Did you try the Buffet? We pretty nuch have stopped going to the MDR on cruises as 90% of our dining experiences are slow service, luke warm or cold food, and not good. Where as weve never had a bad meal at the buffet. On the Getaway, the 3 MDR were slow and not good, the noodle bar was good and fast, Osheehans was ok, a little slow but food was either good or ehh.. but buffet was always good!

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