MAJOR DISAPPOINTMENT

Norwegian Getaway Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: July 04, 2015
Cabin Type: Suite
Cabin Number: 11706
Traveled As: Couple
Reviewed: 2 years ago

 

We booked this seven day (Spa VIP) HAVEN. Experience...  Spent twice the money than what we thought was reasonable- all to see how the other half lives.... Guess what they get ripped off too. Was thinking, based on their hype, we would be treated like Kings....  We were treated like gold, we felt special, but the food was  far from a FINE DINING  experience. And the 24/7 private butler, wasn't pamper special!  The private lounge staff was amazing, but told you how much extra effort they would have to go to first, which smacks of money grubbing. 

For what we invested, it was a FAIL.  Despite feeling ripped off, we still had a wonderful timeSurprised

Food and Dining

1 out of 5
Do not buy Ultimate Dining package, you have to pay extra, and the food is fair at best. Not to mention that they screwed up our pre-paid meal plan twice

Onboard Activities

3 out of 5
Didn't do

Entertainment

3 out of 5
Didn't go

Children's Programs

1 out of 5
Kids overflowed in all the wrong places while parents let them rule the spa deck like we were at home..l..

Service and Staff

5 out of 5
Really make an effort to remember your name and foster a genuine feeling of belonging

Cabin / Stateroom

3 out of 5
Clean, many upgrades, but multi purpose shower needed instructions, as did coffee maker, and while they advertise 24 \7 private butler, you can pay extra, but when breakfast ends at 10 am, and I call at ten thirty to be told they are only serving lunch, I was ticked! Well, guess they really aren't concerned with pampering their high end clientele.

Ship Tip

Don't bother dressing up, too hot for fashion or make up. Do not invest in Ultimate Dining Package, the only really worthwhile bet is the French restaurant! And even there you can only count on the lobster, ask for for sauce on the side. DO NOT SPEND MAJOR BUCKS THINKING THEY WILL BE Solicitous.

5 out of 5
1 out of 5
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