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Norwegian Getaway Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Miami Roundtrip)
Sail date: July 12, 2014
Ship: Norwegian Getaway
Cabin type: Suite
Cabin number: 13832
Traveled as: Large Group
Reviewed: 10 years ago
Review summary
The first day in Getaway gave me very bad impression. I felt so upset because the Staffs in Kids club were not friendly ,no patient and no smile. In the restaurant the waiters and waitress were no smile everyone have long face. This was my fifth time to take the cruise first time for NCL and have such a bad experience .I will not choose NCL anymore. Now I understood why NCL rating only rate 3Star. Overall the house keeping service was very good and the food in all the food outlet were very delicious.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
2 Comments
CelticCruise 8 years ago
We had a wonderful experience on this ship. We felt the customer service was exceptional. Our children loved it as much as we did; so much so, we are returning this year (our last cruise was in 2014). We have cruised with Royal Caribbean, Carnival, and Princess Cruise lines. NCL is way above any of those in terms of luxury and customer service.
It's unfortunate that this person had a bad experience. I am glad we did not, because it is very costly.
The only two things, we feel, needs improvement are: the number of shows offered, and the number of activities that require an extra cost. Cruises should be all inclusive, if not mostly. We paid thousands of dollars, for our family of 4. We should not have to pay for arcade games, or any other activities.
That's a good thing to hear about NCL. I will be going on the Escape in November. It will be my first Norwegian cruise. Everything else I have done has been on Carnival except for one Disney cruise.
lsdavis 8 years ago
We had a wonderful experience on this ship. We felt the customer service was exceptional. Our children loved it as much as we did; so much so, we are returning this year (our last cruise was in 2014). We have cruised with Royal Caribbean, Carnival, and Princess Cruise lines. NCL is way above any of those in terms of luxury and customer service.
It's unfortunate that this person had a bad experience. I am glad we did not, because it is very costly.
The only two things, we feel, needs improvement are: the number of shows offered, and the number of activities that require an extra cost. Cruises should be all inclusive, if not mostly. We paid thousands of dollars, for our family of 4. We should not have to pay for arcade games, or any other activities.