Norwegian Gem Cruise Reviews - Reviews

See above. I feel that McLean gave us what was promised... newly updated boat. Friendly and uplifting staff. Well organized. Area of improvement... add water to bev pkg. other issues related to cabin was travel agent error and lack of concern in that issue.

ncl offers a good value for the money. the sail away option is a smart way to get onboard for a very good price. the ship handles the number of passengers well and outside of the disembarkation process there is very little waiting in line. the crew/staff is attentive, the rooms adequate, the food options very good and the experience good overall. its not a viking or crystal cruise line but it gives you good value for your money and offers families a chance to enjoy a cruise experience without breaking the bank.

Overall a very good experience with call outs above. Other inputs would be for the Norwegian app: link the agenda items to a description page and add the weather report.

I really enjoyed everything about the cruise. The staff was outstanding, the entertainment was aboveboard.

We like cruising and recommend it. If you enjoy cruising, having a balcony is worth the price. Taking advantage of the Latitude Rewards get you great bonuses and amenities.

Overall, we had a great experience on this cruise. The weather in Boston was cold and rainy, but Norwegian has no control on the weather! Our time in Bermuda was wonderful. We had beautiful weather and our shore excursions were excellent. We loved Bermuda. Our sea days were relaxing and fun. I would definitely recommend this cruise because we had enough time at port to enjoy the island of Bermuda.

Booked this last minute and would do it again. Had an amazing time! :)

We would definitely cruise with Norwegian again. One of the things that struck us most was the cleanliness of the ship and the "washy, washy" staff who kept the germs at bay. Staff was all very friendly and helpful.

Nothing is 100 percent perfect, but NCL can improve on many fronts. Music was TOO LOUD, and after many cruises, one can see where NCL is cutting costs (and services are reflected). NCL should ask how can they can be 2 steps better than Royal Carribean (free style or family type cruise) without becoming another HAL or Celebrity (higher end or more luxury cruises)

Was a good cruise overall. Library had awful hours would be my only complaint. Staff was awesome and friendly. The sushi was amazing and even though it was al la cart it was extremely cheap (average of $8 for a full, fresh made plate). A good trip overall

Leaving from Boston is convenient for us (Maine) and the cruise was a nice break from a long winter. Bermuda is very nice, clean, and friendly people, but pricey. We went to a presentation on board touting cruises from Boston or NY but it was all NY. The presenter suggested that Norwegian was eliminating southbound Boston cruises. But others said this was not so. Everyone should be on the same page.

Overall, we had a wonderful experience! Everything just adds up while you’re there so you need to make sure you bring extra cash with you.

Great time with 2 friends. Enjoyed every day on the ship and the 2 days spent on Horseshoe Bay.

Awesome cruise. Great service and food. Staff was amazing and so kind. We even saw dolphins and whales on the way back. Wonderful experience and we will be back!

This cruise was fun and entertaining; a good way to experience the south caribbean without spending a lot of money. I highly recommend it.

Very nice cruise. Good ship, good staff, ports are AlL docked.

I really like the Gem, but for some reason found the restaurant service not as good as in other trips before.

Overall great cruise. The free drinking package it did make worth while.

All in all we had a wonderful time. Relaxing and adventurous. Beverage package and specialty dining is a must if your a drinker and want more food variety. Worth the money for sure

Another awesome adventure on NCL Gem. So glad to see staff who remembered us