Relaxing

Item: Norwegian Gem
Rating: 4.5
Author: cahnoel1

Norwegian Gem Cruise Review to Bermuda

cahnoel1

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 61

Overall rating:

4.5 out of 5

Verified Review

7 Night Bermuda (Boston Roundtrip)

Sail date: May 24, 2019

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 5062

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

See above. I feel that McLean gave us what was promised... newly updated boat. Friendly and uplifting staff. Well organized. Area of improvement... add water to bev pkg. other issues related to cabin was travel agent error and lack of concern in that issue.

Embarkation

5 out of 5

It was easy and well organized

Ship experiences

Food and Dining

4 out of 5

Food was good and readily available. Drinks were great. My only big issue was the lack of bottled water as part of bev package. Water is an important part of everyday health especially when drinking alcohol.

Onboard Activities

5 out of 5

Fun, clean, energized crew

Entertainment

5 out of 5

Excellent

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

This cabin was too small for comfort for me. I will not choose this type of cabin again. I did request s large window when booking and agent mistakenly booked porthole. Worse experience of trip. When I noticed the error... travel agent said my costs associated with the change were more than I was willing to pay. She took no responsibility for this error. We booked 3 cabins and all had same experience. I have sailed celebrity several times but had balconies. Was willing to downsize to windows this trip but not porthole.