Disappointing

Norwegian Gem Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

2.8 out of 5
Norwegian Gem

12 Night Mediterranean: Italy Greece & Egypt (Istanbul To Rome)

Sail date: November 22, 2023

Ship: Norwegian Gem

Cabin number: 4500

Traveled as: Couple

Reviewed: 11 months ago

Review summary

Four ports were cancelled and two were inaccessible.

Embarkation

5 out of 5
It started out smoothe.

Ship experiences

Food and Dining

2 out of 5
The restaurant was nice, but the service was extremely slow. The food was much better on better on Carnival, Princess, and Royal Caribbean.

Onboard Activities

2 out of 5
We did not visit these centers on the ship. We were disappointed about the cancellation of ports and stayed mostly in.

Entertainment

1 out of 5
There was little variety. There was only one stage show or performance a night. It only showed at one time. I'm used to nightly stage shows and comedians, but there was little of either.

Service and Staff

2 out of 5
Our room steward was good, but service in the main dining room was slow and many mistakes were made. We were often unsure of what we would receive. Soft boiled eggs were normally cooked through and we asked for bacon and extra bacon extra crispy and received a few pieces of floppy bacon. I ordered moscata one night and was told that they didn't have any and I was brought a dry red wine that was more expensive than the bottle I ordered. I asked what happened, they brought out the original bottle I asked for.

Ship Quality

5 out of 5
The ship was nice and clean.

Cabin / Stateroom

4 out of 5
The room was nice and we enjoyed the balcony.

Ship tip

Get insurance

Ports of call

Istanbul, Turkey

1 out of 5
I was told that even though I was booking airfare that I would not have an opportunity to see the city or book in a way that would allow it. Someone I met on the ship explained that they were staying behind to tour Rome and it was a service that was offered.

Kusadasi (Ephesus), Turkey

3 out of 5
This was a nice port where we saw the house of the Virgin Mary. It was pleasant.

Piraeus (Athens), Greece

4 out of 5
We just shopped here, but we had a nice time and we enjoyed the city on a self guided tour.

HERAKLION, CRETE, GREECE

4 out of 5
We went to the temple of the Minotaur. We enjoyed ourselves.

Rhodes, Greece

1 out of 5
This port was cancelled and I have gone to port on several other cruises that were much rougher seas. We were refunded our excursions, but not our port fees. There was little to do on the ship and no additional activities were scheduled.

Alanya, Turkey

1 out of 5
This port was cancelled and I have gone to port on several other cruises that were much rougher seas. We were refunded our excursions, but not our port fees. There was little to do on the ship and no additional activities were scheduled. This was two days in a row. We took hardly any pictures on this day and the food on the ship was less than exceptional.

Limassol, Cyprus

4 out of 5
We went to Kolossi Castle, which was beautiful, and to an archeological site, which was cool. The mosaics were beautiful.

Alexandria (Cairo), Egypt

5 out of 5
This was fantastic. I always wanted to go to Egypt and the pyramids. I didn't understand why our guide tried to talk us out of the camel ride and going into the pyramid, which were amazing.

Siracusa, Sicily

4 out of 5
This was half a walking tour in several beautiful areas of Siracusa.

NAPLES (POMPEII), ITALY

4 out of 5
We went to a wine tasting in the mountains. It was beautiful.

Civitavecchia (Rome), Italy

1 out of 5
We left early to rush to the airport where we waited for our flight for 7 hours.

Disembarkation

1 out of 5
We were rushed out of the ship.
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5 Comments

Cruisers4Lyfe     5 months ago

Thanks for sharing

Gwbigdog     11 months ago

Oops sorry 😞 thanks

bubbles60     11 months ago

Sorry you did not have a good trip. We went on that trip 2 years ago and missed 2 ports. Unfortunately, when you cruise, sometimes you miss a port due to weather. We had a wonderful trip despite the schedule change.

cruising2004     11 months ago

Sorry you were disappointed with your cruise.

javawoody     11 months ago

Thanks for sharing your experience