Loyal NCL cruiser for life!!!!

Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 66

Overall rating:

5 out of 5
Norwegian Gem

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: January 29, 2022

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 9166

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

I believe that NCL tried to give me the best vacation they could!!! They were dealing with both the surge in the pandemic and a horrible storm, but they changed ports and times, doing whatever they could to try and make our vacation even possible, and I'm very appreciative of that!

Embarkation

5 out of 5
Easy peasy... We were on the ship in less than an hour. The whole process was very organized.

Ship experiences

Food and Dining

5 out of 5
Kudos to the bakers and the cooks!! The food is AMAZING!! I consider myself a bread connoisseur... My opinion is NCL has the best bread makers on this ship!!! Talk about true perfection!!! I could live on their bread alone!!!

Onboard Activities

5 out of 5
A lot of our pool deck activities were cancelled mostly due to the weather...I do realize and appreciate the fact that NCL was doing their best, but the weather just wouldn't cooperate. The sexy legs contest was definitely a highlight of my vacation!!! The crew is hilarious, I really enjoying seeing them have just as much fun as us cruisers!! I think Mr sexy legs 2021 had a lot of us hens clucking when he showed examples of how to pose and dance, and I mean in a good way!!! NCL needs to hold on to him!!! Lol. NCL may want to consider making him part of a stage show!!!! I did swim and use the hot tubs, they were very clean and the pool was so refreshing!!

Entertainment

5 out of 5
I'm truly amazed at the quality of NCL's entertainment, they do not disappoint!!! Alex, the comedian was good. The Ukrainian brothers stage show was breathtaking!!! I would have went to watch them every night if it was offered!!! Absolutely AMAZING!!! The pool deck band, Natural Mystic was great!!! They captivated the crowd everytime they played!!! The one man band who introduced himself as L.M. was in my opinion the very best of all the entertainment!!! Without a doubt, he was my very favorite!!! His voice was out of this world, and he sang such a range of different songs.... Gordon Lightfoot, Don Henley, Chris De Burgh, etc, etc. He sang Hallelujah, It took my breath away!!! I can't stress enough how impressed I am with the entertainment!!! Bravo NCL!!!!

Children's Programs

No children with me

Service and Staff

5 out of 5
When I stepped onto this ship, I feel like I stepped into an alternate reality where the employees treat you like they really want you there, instead of treating you like a nuisance. Everyone is so kind and helpful!! They truly go out of their way to ensure you have the best experience ever!!! I wish I knew every crew members name to mention, because they are ALL amazing!!! Every employee I encountered on that ship went out of their way to be friendly and accommodating!!! My room stewards Egi & Younkee were both so friendly and personable, they made my room and my stay sooo comfortable! Joel, Solomon, Orlando "Bloom", Ronaldo, Arnold, and Jose were my favorite bartenders/ servers. They were so much fun!!! They would dance, sing, joke...I just loved how they interacted with all of us guests!!! Wakanda at the Starbucks counter was super friendly too!!! I imagine my world would be so much better if NCL did ALL the customer training!!! How do they do it??? Why can't every company have this great customer service??

Ship Quality

5 out of 5
That ship is immaculate!!! I challenge somebody to find dirt!!! I never saw a messy area anywhere, EVER!!!

Cabin / Stateroom

5 out of 5
Our room flooded in our first night, they immediately upgraded us to a balcony room, they said for our inconvenience. What a kind gesture!!! We appreciated it!!! Our room was very spacious! My room stewards Egi & Younkee kept our room spotless!!!!

Ship tip

Don't worry, be happy!!! Take a minute to look around at all the hard working crew that are going out of their way to make your vacation great, appreciate them for it!!!!

Ports of call

New York, New York

5 out of 5
We took the Views of the Big Apple excursion from the cruise port to the airport.... It was really great! Our guide John??? And our driver were friendly and informative. It was really enjoyable!

Grand Turk Island Did not visit port

We skipped this port, I think it was due to weather..

Charlotte Amalie, St. Thomas Did not visit port

I think it cancelled due to the weather

Philipsburg, St. Maarten

5 out of 5
We went on the zipline excursion, the view from the top of the mountains was absolutely breathtaking!!! Afterwards we went on a hunt for local money that sent us a searching through town. The locals were so friendly and helpful. It seemed to be a safe place to explore

Tortola, British Virgin Islands

5 out of 5
Our excursion has been changed so we cancelled and instead went to one of the closer beaches, Cane Garden Bay. B-E-A-U-T-I-F-U-L !!!! The locals seemed to be extremely friendly!! I met a lovely lady, Idaka, she has a "store" right there on the beach. I asked her a price, she said $25, but I'll sell it to you for $20. I said no, I'll pay the $25... So she tried to give me free gifts. Lol. I know a lot of Islanders have suffered through the pandemic, I don't want to take anything for free...so we kind of went back and forth trying to do for one another till I finally had to accept something. She genuinely wanted to do something kind for me. Her husband's name was Fiyeh.... Show them some love if you can!!! Good people deserve great things❤️❤️❤️ I will definitely be going back to Tortola for week vacation someday!!!!

Puerto Plata, Dominican Republic

5 out of 5
We had an excursion booked, but cancelled when the itenerary changed. We instead went to the pool area right at the cruise port. It was awesome!!! The pool area is gorgeous!!!! The service was great, the drinks were delicious and the food was AMAZING!!!

Disembarkation

5 out of 5
It was a little confusing because we arrived in port early, so they changed the time of our excursion trip the airport twice. I was upset I had to miss meeting my new friends for breakfast that morning, we were supposed to take pictures together. With that being said, I do understand that NCL is doing the very best they can in dealing with the pandemic and the weather, so I realize I have to be understanding.
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