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Norwegian Gem Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Vote: 1

Overall rating:

3.6 out of 5
Norwegian Gem

10 Night Southern Caribbean (New York Roundtrip)

Sail date: March 06, 2020

Ship: Norwegian Gem

Traveled as: Singles/Friends

Reviewed: 5 months ago

Review summary

I was robbed by NCL. I have been booking with NCL all during Pandemic. I was under the impression that I could cancel at any time. That mistake cost me $750. Norwegian Cruise Line is refusing to return my 3 cruise next coupons. Once I use my remaining coupons, I'll never set foot on any of their old ships

Embarkation

2 out of 5
lines too long.

Ship experiences

Food and Dining

5 out of 5
Paid $156.00 for specialty dining.

Onboard Activities

3 out of 5
Old Ship

Entertainment

3 out of 5
Old Ship

Children's Programs

Old Ship

Service and Staff

4 out of 5
Great service. Old Ship

Ship Quality

3 out of 5
Old Ship. Should visit the scrap yard.

Cabin / Stateroom

3 out of 5
Small, Old Ship !

Ship tip

Don't Cruise with Norwegian Cruise Line.

Ports of call

New York, New York

5 out of 5

San Juan, Puerto Rico

5 out of 5

Basseterre, St. Kitts

3 out of 5

Castries, St. Lucia

3 out of 5

St. John's, Antigua

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5
NORWEGIAN CRUISE LINE DOES NOT TAKE PROPER CARE OF THEIR GUESTS.

Disembarkation

3 out of 5
NOt Bad
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