Not so great!

Item: Norwegian Gem
Rating: 3.1
Author: KelvinMac

Norwegian Gem Cruise Review to Caribbean - Southern

KelvinMac

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 44

Overall rating:

3.1 out of 5

Verified Review

13 Night Southern Caribbean (Boston Roundtrip)

Sail date: November 08, 2019

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 4502

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I will not likely sail on Norwegian again based on my negative experience.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Buffet food was frequently not at proper temperature. Specialty restaurant food was mediocre at best!

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Music not geared to primary age group, which was 60+. Music way too loud at all venues. Comedian was yelling into microphone so you could not hear what he was saying.

Service and Staff

5 out of 5

Excellent service almost all the time.

Ship Quality

2 out of 5

All areas very clean. Atrium was way to small for many function held there. Inadequate seating accommodations and inability to see the screen in some seating locations.

Cabin / Stateroom

1 out of 5

Cabin too small, when beds were together, you had your choice, climb over the desk or climb on at the foot of the bed. No room to dry off in the bathroom. Toilet so small I had to exit to pull my pants up.