The cruise was a very good experience for me and my daughter. Even the delayed disembarkation was turned into a positive experience by the ship's staff.
Embarkation
3 out of 5
Due to delays sat in terminal waiting but once they started it went very smoothly.
Ship experiences
Food and Dining
5 out of 5
Wide variety and well staffed.
Onboard Activities
4 out of 5
Spent a lot of my time relaxing on deck, however my daughter enjoyed the basketball court and pool.
Entertainment
4 out of 5
The shows were family oriented and able to be enjoyed by all ages.
Children's Programs
4 out of 5
Plenty of things for teens but also went on February Break. Large percentage of passengers were under the age of 18.
Service and Staff
5 out of 5
Service was awesome. All the staff that I encountered went out of their way to assist me and make me feel comfortable and relaxed.
Ship Quality
4 out of 5
For an older ship it was well maintained and very clean.
Cabin / Stateroom
5 out of 5
It was the perfect size for me and my daughter and Renato our room steward was absolutely wonderful. He worked around our schedule and was always available if we needed anything.
Ship tip
The Gem is a great ship for relaxing and enjoying time with family and friends.
Due to high winds disembarkation was delayed until the following day. I am thankful that the crew put their passengers, staff and ship's safety first. Once dock the process was relatively uneventful and rather quick.
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