Great Cruise to Mexico

Norwegian Gem Cruise Review to Mexico

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 15

Overall rating:

4.6 out of 5
Norwegian Gem

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: January 20, 2019

Ship: Norwegian Gem

Cabin type: Inside

Traveled as: Couple

Reviewed: 2 years ago

Review summary

This was our first cruise. We had a great time and are excited to plan another cruise. We really liked Norwegian Cruise Line. The staff was very friendly and very accommodating. It was also our first time to Mexico so really enjoyed being able to see a few places and take a couple excursions.


5 out of 5

Ship experiences

Food and Dining

4 out of 5
Service was excellent, food was good, didn't have to wait long for food or drink, very clean

Grand Pacific Main Dining Room

5 out of 5

Service from Jewel was excellent. Food was good and presented nicely. Very comfortable area.

Shaker's Martini Bar

5 out of 5

Martini's were excellent. Service was good. Enjoyed listening to music, socializing while having a martini.

Onboard Activities

4 out of 5
Always something available to do, nice pool and hot tub, nice fitness center


4 out of 5
Enjoyed the shows each night, liked the option of two shows at different times

Service and Staff

5 out of 5
Our room steward Alan was excellent. He was very friendly and took really good care of us. He did a great job working around our schedule. Jewel was our waitress at the main dining room. She was very friendly and did a great job taking care of us. We got to know her and requested her each time we visited the dining room. She was recommended by others on the ship.

Ship Quality

5 out of 5
Ship was very clean and maintained well.

Cabin / Stateroom

5 out of 5
Bed was very comfortable, very clean, shower was great.

Ship tip

Everyone who worked on the ship was very friendly and accommodating, liked the freestyle eating

Ports of call

San Pedro (Los Angeles), California

4 out of 5
We did not do an excursion, representative that checked us in was very friendly, service was good with our bags

Puerto Vallarta, Mexico

4 out of 5
We did an excursion that was good

Mazatlan, Mexico

5 out of 5
One of my favorites, very friendly people, excellent excursion

Cabo San Lucas, Mexico

5 out of 5
Enjoyed going out on our own, friendly and helpful locals,


5 out of 5
Everything went well, very clear on when to disembark
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