Mixed Review

Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 24

Overall rating:

3.1 out of 5
Verified Review
Norwegian Gem

11 Night Eastern Caribbean (New York Roundtrip)

Sail date: February 13, 2018

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 4516

Traveled as: Couple

Reviewed: 3 years ago

Review summary

The pool deck was a complete free for all. No rules at all. Chairs saved all day, kids in all the hot tubs, parents bringing babies in diapers in hot tubs, etc. When you bring it to the attention of the staff, you get the typical "yes, we'll take care of it", and they do nothing. By day 3 we realized we were the saps by following the rules and never having a deck chair, so for the rest of the cruise I put our towels out when I went for my coffee at 6:30.


4 out of 5
quick since we had my mother in a wheelchair. Went in the handicap line which moved right along. Our rooms were ready fairly quickly.

Ship experiences

Food and Dining

3 out of 5
The main dining room was so so. Some dishes were quite good such as the roast beef and salmon, others not so much. Deserts for the most part were just OK or below par. One night he banana foster came from the kitchen as a dish of melted vanilla ice cream with a sliver of banana floating in it. My dinner at the Orchard Garden was uneatable. Wife said hers was OK as were the pot stckers. The Garden Cafe was OK. However, the eggs Benedict were always served on untoasted english muffins. The roast chicken at the buffet or cookouts was always very good. If you are OK with Bob Evens, you'll be all set here. We had dinner at La Cucina one night. If you like Olive Garden you will be all set. Not worth the extra money.

Onboard Activities

3 out of 5
Bingo was way over priced for the payout amount.


4 out of 5
Most of the shows were surprisingly quite good.

Service and Staff

3 out of 5
Room steward was great!! Bar staff and drink waiters were in no rush since their tips were pre paid for the most part. slow service all around

Ship Quality

4 out of 5
very clean! no dishes in the hall outside cabins. in port the crew was always painting or working on the ship

Cabin / Stateroom

3 out of 5
very small but plenty of storage. Not worth the extra money for the tiny porthole. Should have saved the money and got an inside cabin.

Ship tip

Non handicap people regularly use the handicap tables in the main buffet. We saw teens, people in workout clothes who just came from the gym or power walking on deck, and people just to lazy to look for tables when it was busy, using these tables. I understand it's a delicate subject for NCL to confront them. It just speaks on the number of low lifes who cruise.

Ports of call

Basseterre, St. Kitts

3 out of 5
Sugar Train was OK. Plenty of free drinks.

Castries, St. Lucia

3 out of 5
Sunday, everything was closed for the most part. The few venders open were very pushy. We took the catamaran cruise. Not bad, but they never sailed, they ran the motor the whole time. Plenty of drinks.

Bridgetown, Barbados

3 out of 5
About a mile walk to town from port. Did the cave tour. OK, but if you've seen one cave......

St. John's, Antigua

3 out of 5
Nelsons Dockyard tour was good. Great history on the Island.

San Juan, Puerto Rico

2 out of 5
5 hours in port, not enough time. IMO this port is a waste of time to begin with.


2 out of 5
no sign for proper elevator fro wheel chairs.
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