FOOD WAS NOT AS GOOD AS EXPECTED & LOW CLASS ENTERTAINMENT
Norwegian Gem Cruise Review to Caribbean - Eastern
10 Night Eastern Caribbean Holiday (New York Roundtrip)
Sail date: December 19, 2016
Ship: Norwegian Gem
Cabin type: Suite
Cabin number: 11502
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
ROOM WAS GREAT, BARTENDERS WERE GREAT. STAFF WAS EXCELLENT EXCEPT IN THE RESTAURANTS THE WAITERS COULD NOT SPEAK OR UNDERSTAND ENGLISH. THIS WAS A BIG PROBLEM WAITING FOR THE FOOD THAT THEY DID NOT WRITE DOWN ON ORDER. THE MENUS WERE ONLY AVAILABLE IF YOU WENT TO THE RESTAURANT AND TOOK A PICTURE OR LOOKED AT THE MENU. THIS IS NO GOOD TO WALK AROUND BEFORE DECIDING WHERE TO EAT FOR DINNER. OTHER CRUISE LINES HAVE THE MENU ON THE TV IN THE ROOMS SO THE CRUISERS COULD DECIDE WITHOUT WALKING AROUND THE SHIP WHERE TO EAT. THE 18 PERCENT GRATUITIES ON THE SPECIALTY RESTAURANTS SHOULD NOT BE ON THE BILL. WE ALREADY PAID THE GRATUITIES FOR DINNER. WILL STICK TO ROYAL CARIBBEAN CRUISE LINES.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
POOL AREA WAY TO SMALL FOR THE AMOUNT OF PASSENGERS HAD TO GET TO THE POOL AREA BY 7AM TO GET A LOUNGE CHAIR.