Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

2-3 cruises


Helpful Votes

1 out of 5

No so good

Sail Date: February 11, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

This is our 2nd cruise with NCL this one was very dissappointing .  First the food was always cold in the buffets. The entertainment was just so so only three nights out of ten were good .  Some of the waiters in the restaurants were not very friendly and never asked if you wanted more coffee just kept ignoring us. The areas for handicapped people to eat in were always full of non handicapped people so it was difficult to eat in the buffet they need better signs to say it was reserved for handicap people not lazy, rude people who only cared about there comfort it was hard enough trying to get the food but even harder to find somewhere to seat with a handicapped person.

At the end of the trip they treated you like cattle we had a wheelchair and they took us to the bottom of the ramp and left us there with two suitcases and a very long walk to the exit.  There where some people getting help but we got none they just kept passing us by .  It was a terrible experience .

Cabin / Stateroom
Embarkation and Disembarkation
Embarkation they treated us great we had a wheelchair they got us right on the ship. disembarkation they just left us at the bottom of the ramp and walked away.
Ship Quality
Destinations and Excursions
Onboard Activities
most of the activities were watching someone cook something or trying to sell you acupuncture
Service and Staff
most were good but the bad ones ruined it.
Food and Dining
Always cold at the buffet
San Juan, Puerto Rico
Rain forest was not as expected it was just a national park there were not birds or anything you would expect in a rain forest.
Charlotte Amalie, St. Thomas
Philipsburg, St. Maarten
Tortola, British Virgin Islands
poor island with to many steep hills


Could never understand Alvin the cruise director the speakers wher not loud enough.

Was this review helpful? 3

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top