No so good

Norwegian Gem Cruise Review to Caribbean - Eastern

Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 6

Overall Rating:

1 out of 5
Verified Review
10 Night Eastern Caribbean (New York Roundtrip)
Sail Date: February 11, 2016
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 10622
Traveled As: Couple
Reviewed: 2 years ago

This is our 2nd cruise with NCL this one was very dissappointing .  First the food was always cold in the buffets. The entertainment was just so so only three nights out of ten were good .  Some of the waiters in the restaurants were not very friendly and never asked if you wanted more coffee just kept ignoring us. The areas for handicapped people to eat in were always full of non handicapped people so it was difficult to eat in the buffet they need better signs to say it was reserved for handicap people not lazy, rude people who only cared about there comfort it was hard enough trying to get the food but even harder to find somewhere to seat with a handicapped person.

At the end of the trip they treated you like cattle we had a wheelchair and they took us to the bottom of the ramp and left us there with two suitcases and a very long walk to the exit.  There where some people getting help but we got none they just kept passing us by .  It was a terrible experience .

Food and Dining

1 out of 5
Always cold at the buffet

Onboard Activities

3 out of 5
most of the activities were watching someone cook something or trying to sell you acupuncture

Service and Staff

3 out of 5
most were good but the bad ones ruined it.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Could never understand Alvin the cruise director the speakers wher not loud enough.

1 out of 5
Rain forest was not as expected it was just a national park there were not birds or anything you would expect in a rain forest.
1 out of 5
poor island with to many steep hills
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