No so good
Norwegian Gem Cruise Review to Caribbean - Eastern
10 Night Eastern Caribbean (New York Roundtrip)
Sail date: February 11, 2016
Ship: Norwegian Gem
Cabin type: Balcony
Cabin number: 10622
Traveled as: Couple
Reviewed: 8 years ago
Review summary
This is our 2nd cruise with NCL this one was very dissappointing . First the food was always cold in the buffets. The entertainment was just so so only three nights out of ten were good . Some of the waiters in the restaurants were not very friendly and never asked if you wanted more coffee just kept ignoring us. The areas for handicapped people to eat in were always full of non handicapped people so it was difficult to eat in the buffet they need better signs to say it was reserved for handicap people not lazy, rude people who only cared about there comfort it was hard enough trying to get the food but even harder to find somewhere to seat with a handicapped person.
At the end of the trip they treated you like cattle we had a wheelchair and they took us to the bottom of the ramp and left us there with two suitcases and a very long walk to the exit. There where some people getting help but we got none they just kept passing us by . It was a terrible experience .
Ship experiences
Food and Dining
Onboard Activities
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Could never understand Alvin the cruise director the speakers wher not loud enough.
Ports of call
Tortola, British Virgin Islands