Norwegian Gem Cruise Review to Caribbean - Eastern

Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2 out of 5
Verified Review
10 Night Eastern Caribbean (New York Roundtrip)
Sail Date: November 23, 2015
Ship: Norwegian Gem
Cabin Type: Inside
Cabin Number: 5529
Traveled As: Couple
Reviewed: 2 years ago

From start to finish, other than the weather being decent and beautiful islands and meeting great people on board, very dissapointing. First they lost my boyfriends' bag until ,after many times going to guest relations, and checking with housekeeping until nearly 11pm on the first night. Then having a room directly under the casino and complaining to guest services and them telling me the ship was filled to capacity and they could not offer me a different location. Dinner is the main dining rooms, except for the poor excuse for a Thanksgiving Dinner, were adequate but nothing phenominal (sometimes the food was better at the buffets). Had a bad dinner experience at the Majenta and complained at guest service again. They sent Michael from the Majenta and he promised to make up for it if we came back. Went back next evening and he gave us an excellent server and a bottle of wine.... finally some recourse.... but not making up for the overall experience. Poor food choices, limited entertainment after 10 pm and in case of inclement weather, guest relations attitude as if you are bothering them.

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Cabin was clean and steward was attentive. Other than finding a bottle of vodka in closet (obviously was left by past passenger) and the constant noise from the casino directly above us, the cabin was adequate size and comfort level as expected.

Ship Tip

Not a party ship by any means! If you plan to actually stay up past 11 pm unless you make arraignments with other guests, dont expect the lounges and bars to be open! Entertainment on pool deck is sparse to say the least, and if it rains, do not expect it to me moved somewhere else or rescheduled.

5 out of 5
5 out of 5
Best kept secret.. taxi ride to vendor market, downtown shops and Coconuts Bar/ grill....$8.00.
1 out of 5
unless you do a excursion with your limited time on island... stay on ship.... nothing to see here folks!
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